[cisco-voip] Unity not sending some messages to Exchange?

[Ryan Ratliff]

Not sure how much this will help but for messages from subscriber to  
subscriber Unity sends them on behalf of the sending user.  For  
messages from non-subscribers (ie outside caller) Unity sends the  
message from the Unity_servername account.

-Ryan

On Aug 17, 2006, at 3:01 PM, Mike Armstrong wrote:

They're not in the UnityMTA directory, nor is there any record (in the
Exchange Message Tracking Center) of the messages arriving at Exchange.
Haven't run the Permissions Wizard yet, thinking there should be no  
need to,
but WTH, I'll give it a shot.

mike

> Date: Thu, 17 Aug 2006 13:14:35 -0500
> From: "Jonathan Charles" <jonvoip at gmail.com>
> Subject: Re: [cisco-voip] Unity not sending some messages to Exchange?
> To: "Mike Armstrong" <mfa at ufl.edu>
> Cc: cisco-voip at puck.nether.net
> Message-ID:
> <5d093f9a0608171114o1e9bdadfr818f51f798fc6f94 at mail.gmail.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> Are the wav files sitting in the UnityMTA directory? Or are they  
> failing
> on
> the Exchange side?
>
> I would re-run the permissions wizard as a first step.
>
>
>
> Jonathan
>
> On 8/17/06, Mike Armstrong <mfa at crec.ifas.ufl.edu> wrote:
>>
>> Running Unity 4.0(4)SR1, Exchange 2003.  When some callers leave
>> voicemail,
>> to the callers things appear normal, but message never shows up in
>> Exchange.
>> So far, it appears to be only internal callers affected -- outside
>> callers'
>> messages are stored normally and can be retrieved by the recipient.
>> Also,
>> some internal callers work OK as well.
>>
>> I believe this started following an Exchange store reorganization,
>> intended
>> to break up one large store into several smaller ones.  Following  
>> this,
>> the
>> Message Store Manager tool was run and access granted to all the new
>> stores.
>> All subscribers' profiles, accounts, etc., appear normal.
>>
>> Would welcome any advice.
>>
>> Mike Armstrong
>> UF/IFAS CREC
>> Lake Alfred, FL

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