[cisco-voip] Unity not sending some messages to Exchange?
Mike Armstrong
mfa at crec.ifas.ufl.edu
Thu Aug 17 15:24:46 EDT 2006
I thought about that, and am wondering about permissions to send on behalf
of someone else -- I know that's a big deal in Outlook. I'm starting to
slide off the thin ice I was already treading on, but I think it's a
promising lead. No ugly messages in Unity's logs that I had hoped for,
though.
mike
----- Original Message -----
From: "Ryan Ratliff" <rratliff at cisco.com>
To: "Mike Armstrong" <mfa at ufl.edu>
Cc: <cisco-voip at puck.nether.net>; <jonvoip at gmail.com>
Sent: Thursday, August 17, 2006 3:12 PM
Subject: Re: [cisco-voip] Unity not sending some messages to Exchange?
> Not sure how much this will help but for messages from subscriber to
> subscriber Unity sends them on behalf of the sending user. For messages
> from non-subscribers (ie outside caller) Unity sends the message from the
> Unity_servername account.
>
> -Ryan
>
> On Aug 17, 2006, at 3:01 PM, Mike Armstrong wrote:
>
> They're not in the UnityMTA directory, nor is there any record (in the
> Exchange Message Tracking Center) of the messages arriving at Exchange.
> Haven't run the Permissions Wizard yet, thinking there should be no need
> to,
> but WTH, I'll give it a shot.
>
> mike
>
>> Date: Thu, 17 Aug 2006 13:14:35 -0500
>> From: "Jonathan Charles" <jonvoip at gmail.com>
>> Subject: Re: [cisco-voip] Unity not sending some messages to Exchange?
>> To: "Mike Armstrong" <mfa at ufl.edu>
>> Cc: cisco-voip at puck.nether.net
>> Message-ID:
>> <5d093f9a0608171114o1e9bdadfr818f51f798fc6f94 at mail.gmail.com>
>> Content-Type: text/plain; charset="iso-8859-1"
>>
>> Are the wav files sitting in the UnityMTA directory? Or are they failing
>> on
>> the Exchange side?
>>
>> I would re-run the permissions wizard as a first step.
>>
>>
>>
>> Jonathan
>>
>> On 8/17/06, Mike Armstrong <mfa at crec.ifas.ufl.edu> wrote:
>>>
>>> Running Unity 4.0(4)SR1, Exchange 2003. When some callers leave
>>> voicemail,
>>> to the callers things appear normal, but message never shows up in
>>> Exchange.
>>> So far, it appears to be only internal callers affected -- outside
>>> callers'
>>> messages are stored normally and can be retrieved by the recipient.
>>> Also,
>>> some internal callers work OK as well.
>>>
>>> I believe this started following an Exchange store reorganization,
>>> intended
>>> to break up one large store into several smaller ones. Following this,
>>> the
>>> Message Store Manager tool was run and access granted to all the new
>>> stores.
>>> All subscribers' profiles, accounts, etc., appear normal.
>>>
>>> Would welcome any advice.
>>>
>>> Mike Armstrong
>>> UF/IFAS CREC
>>> Lake Alfred, FL
>
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