[cisco-voip] Trasfer to VM

Frazee, Timothy Timothy_Frazee at adp.com
Fri Aug 18 22:08:53 EDT 2006


There is a parameter in unity to pause before playback of the greeting.
You don't want to set it to high though as people see this as unity
being "slow".

 

Timothy Frazee 

Network Solutions

314.249.8697 cellular phone

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Bill Riley III
Sent: Thursday, August 17, 2006 10:02 AM
To: ciscovoip
Subject: [cisco-voip] Trasfer to VM

 

 

I have a site that is having some difficulties with transferring a call
to VM. I have it setup so when they want to transfer a call to VM they
hit transfer, * and the four digit extension, then transfer again which
drops the caller into the other persons VM. People are complaining that
they can not hit transfer fast enough and the end user is not getting
the entire VM box greeting. I need to see if I can insert a pause, or
some other delay, after the last transfer has happened so the person can
hear all of the opening greeting. I am running CCM 4.1.3sr3c and Unity
4.2.1. 

 

 

Thanks

 

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