[cisco-voip] SRST transfer not working

Mon Aug 21 10:34:06 EDT 2006

Huntstop is not necessary.  The only configuration necessary for
transfer is:

max-dn 48 dual-line

 transfer-pattern ....

and 

transfer-system full-consult  (I chose full-consult for my requirements,
see below for other options)

 blind-Calls are transferred without consultation with a single phone
line using the Cisco-proprietary method. 

*full-blind-Calls are transferred without consultation using H.450.2
standard methods. 

*full-consult-Calls are transferred with consultation using a second
phone line if available. The calls fall back to full-blind if the second
line is unavailable. 

*local-consult-Calls are transferred with local consultation using a
second phone line if available. The calls fall back to blind for
nonlocal consultation or nonlocal transfer target. 

________________________________

From: Ortiz, Carlos [mailto:CORTIZ at broward.org] 
Sent: Monday, August 21, 2006 10:29 AM
To: Scott Coner (US); Jason Aarons (US); Robert Hugo
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] SRST transfer not working

There were some suggestions to add 2 commands that you have and I don't:

transfer-system full-consult

no huntstop

Are these necessary for transfer to work in SRST?  I could possibly see
the transfer command being useful but not sure what hunstop is needed
for in this case.....

Carlos

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Scott Coner
(US)
Sent: Monday, August 21, 2006 10:21 AM
To: Ortiz, Carlos; Jason Aarons (US); Robert Hugo
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] SRST transfer not working

Here is the configuration I use.  Transfer works the same in SRST with
this config as it does when the phones are registered to CM.

call-manager-fallback

 secondary-dialtone 9

 max-conferences 4 gain -6

 transfer-system full-consult

 timeouts interdigit 5

 ip source-address 172.16.21.11 port 2000

 max-ephones 24

 max-dn 48 dual-line

 transfer-pattern 6...

 default-destination 6900

 no huntstop

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Ortiz, Carlos
Sent: Monday, August 21, 2006 10:17 AM
To: Jason Aarons (US); Robert Hugo
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] SRST transfer not working

Here is what I have in the SRST config.  I changed the max-dn line to
have the dual-line parameter but still had the same issue?  Anyone have
a known working config?  This location has all calls go to a
receptionist who at xt 1009 who then transfers to the other phones.

call-manager-fallback

 max-conferences 2 gain -6

 limit-dn 7940 2

 limit-dn 7960 2

 timeouts interdigit 6

 ip source-address 10.107.248.1 port 2000

 max-ephones 25

 max-dn 50 dual-line

 default-destination 1009

Carlos

________________________________

From: Jason Aarons (US) [mailto:jason.aarons at us.didata.com] 
Sent: Saturday, August 19, 2006 11:25 AM
To: Robert Hugo; Ortiz, Carlos
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] SRST transfer not working

Can't you just add;

Call-manager-fallback 

    transfer-system full-consult

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Robert Hugo
Sent: Friday, August 18, 2006 4:59 PM
To: Ortiz, Carlos
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] SRST transfer not working

Also make sure you have this in your SRST config:

call-manager-fallback

 huntstop channel

 max-dn dual-line

When the router goes into SRST mode, this keeps the second channel free
for call transfer, call forwarding......

On 8/18/06, Ortiz, Carlos <CORTIZ at broward.org> wrote: 

I have a site that just went into SRST mode because the WAN is down.
Calls are coming in to the receptionist but she is unable to complete
transfers.  Any idea why that would be? 

Carlos

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-- 
Robert Hugo
Senior Voice Network Engineer
World Wide Technologies
60 Weldon Parkway
St. Louis, MO, 63043
1-314-409-6527
Cell:1-217-520-3261 

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