[cisco-voip] SRST transfer not working

[Ortiz, Carlos]

Just to answer Eric's questions.

 

Never tested transfer in SRST.  MGCP Gateway with fallback to H.323.
Phones all local on same gateway.

 

________________________________

From: Erick Bergquist [mailto:erickbe at yahoo.com] 
Sent: Friday, August 18, 2006 9:07 PM
To: Robert Hugo; Ortiz, Carlos
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] SRST transfer not working

 

Carlos,

What symptons does the user have when they are unable to transfer? Did
the transfers work previously when in SRST mode? Is this a MGCP or H323
gateway?

Are they transferring to other IP phones locally that also went into
fallback on same gateway?

Can you post a copy of your call-manager-fallback section, related
dial-peers  (remove anything private, etc)?





----- Original Message ----
From: Robert Hugo <rthugo1 at gmail.com>
To: "Ortiz, Carlos" <CORTIZ at broward.org>
Cc: cisco-voip at puck.nether.net
Sent: Friday, August 18, 2006 3:59:15 PM
Subject: Re: [cisco-voip] SRST transfer not working

Also make sure you have this in your SRST config:

 

call-manager-fallback

 huntstop channel

 max-dn dual-line

 

 

When the router goes into SRST mode, this keeps the second channel free
for call transfer, call forwarding......

 

On 8/18/06, Ortiz, Carlos <CORTIZ at broward.org> wrote: 

I have a site that just went into SRST mode because the WAN is down.
Calls are coming in to the receptionist but she is unable to complete
transfers.  Any idea why that would be? 

 

Carlos


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-- 
Robert Hugo
Senior Voice Network Engineer
World Wide Technologies
60 Weldon Parkway
St. Louis, MO, 63043
1-314-409-6527
Cell:1-217-520-3261

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