[cisco-voip] Duplicate Records in CDR

[Lelio Fulgenzi]

The bug's status is resolved. Does this mean it's going to stay as is? You mention an 'attempt to improve this behaviour', just wondering what that might be.

  ----- Original Message ----- 
  From: Wes Sisk 
  To: Johan Bloemhard 
  Cc: cisco-voip at puck.nether.net 
  Sent: Wednesday, August 23, 2006 9:50 PM
  Subject: Re: [cisco-voip] Duplicate Records in CDR


  Johan,


  The values re-init when CM restarts, so they are not guaranteed to be unique or even correspond to the same call.
  CSCec34834 documents and attempt to improve this behavior.


  /Wes


  On Aug 23, 2006, at 7:04 PM, Johan Bloemhard wrote:


  Has anyone seen an instance where CDR will have duplicate records?  And know why the identical records are caused?  The only difference is that they have different IDs such as the globalCallID_callId and destLegIdentifier, etc.



  There is no set rhyme or reason to trigger this and doesn’t happen every time.  It happens with internal and external calls.



  I’ve attached two rows from CDR that illustrate this.  It makes it hard to troubleshoot a call if there are a number of identical records in CDR.  I’m also wondering what side effects this is having and what’s causing this?  Could be part of a bigger underlying issue…



  Current Setup

  Publisher/Subscriber

  CCM 4.1

  Gateway Mode: H.323



  TIA



  Johan Bloemhard 
  Senior Information Technology Specialist 
  ___________________________________ 
  Silver Falls School District 4J 
  802 Schlador Street 
  Silverton, OR 97381 
  w: 503.873.6331 





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  <Duplicate CDR Record Example.xls>
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