[cisco-voip] Duplicate Records in CDR

[Wes Sisk]

Johan,

The values re-init when CM restarts, so they are not guaranteed to be  
unique or even correspond to the same call.
CSCec34834 documents and attempt to improve this behavior.

/Wes

On Aug 23, 2006, at 7:04 PM, Johan Bloemhard wrote:

Has anyone seen an instance where CDR will have duplicate records?   
And know why the identical records are caused?  The only difference  
is that they have different IDs such as the globalCallID_callId and  
destLegIdentifier, etc.



There is no set rhyme or reason to trigger this and doesn’t happen  
every time.  It happens with internal and external calls.



I’ve attached two rows from CDR that illustrate this.  It makes it  
hard to troubleshoot a call if there are a number of identical  
records in CDR.  I’m also wondering what side effects this is having  
and what’s causing this?  Could be part of a bigger underlying issue…



Current Setup

Publisher/Subscriber

CCM 4.1

Gateway Mode: H.323



TIA



Johan Bloemhard
Senior Information Technology Specialist
___________________________________
Silver Falls School District 4J
802 Schlador Street
Silverton, OR 97381
w: 503.873.6331



Disclaimer: This message may be legally privileged and/or is intended  
only for the use of the addressee(s). The content and views expressed  
in this email may represent the views of the sender and not those of  
Silver Falls School District.

<Duplicate CDR Record Example.xls>
_______________________________________________
cisco-voip mailing list
cisco-voip at puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip

-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20060823/6ec2ab37/attachment-0001.html