[cisco-voip] Duplicate Records in CDR

[Johan Bloemhard]

Has anyone seen an instance where CDR will have duplicate records?  And
know why the identical records are caused?  The only difference is that
they have different IDs such as the globalCallID_callId and
destLegIdentifier, etc.

 

There is no set rhyme or reason to trigger this and doesn't happen every
time.  It happens with internal and external calls.

 

I've attached two rows from CDR that illustrate this.  It makes it hard
to troubleshoot a call if there are a number of identical records in
CDR.  I'm also wondering what side effects this is having and what's
causing this?  Could be part of a bigger underlying issue...

 

Current Setup

Publisher/Subscriber

CCM 4.1

Gateway Mode: H.323

 

TIA

 

Johan Bloemhard 
Senior Information Technology Specialist 
___________________________________ 
Silver Falls School District 4J 
802 Schlador Street 
Silverton, OR 97381 
w: 503.873.6331 

 


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