[cisco-voip] [Semi-OT] E911 and legal issues
Curt Shaffer
cshaffer at gmail.com
Thu Aug 31 21:55:07 EDT 2006
I would recommend looking at Intrado http://www.intrado.com/main/home/ and
Red Sky http://redskye911.com/. I have not personally used Red Sky but they
are doing what you are talking about. They are working on even a softest
where if you are in a hotel in Florida today, a remote office in California
tomorrow and back in your home office in Washington DC the next day and dial
911 from that phone it will route to the right PSAP. Looks interesting and
promising, their focus is nomadic phones. I have heard of some scenarios
where places like colleges had a function where the onsite security was
alerted when 911 was dialed and what room, floor etc as well as passing it
to the PSAP but nothing of having to do that.
HTH get you started.
Curt
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Netfortius
Sent: Thursday, August 31, 2006 9:48 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] [Semi-OT] E911 and legal issues
Sorry for the off-topic, but google-ing around didn't reveal much to me, so
here it goes: has any one of the members of this list implemented an E911
solution? I have a client who needs this installed, but we do not know if
the
configuration has to be related to legal aspects in the state/county/town
the
company resides in. Here is what I am referring to:
- under the old, analog system, the methodology of calling 911 had the
number
actually routed to an emergency crew, properly trained in CPR and other
first
emergency responder methods, who would then decide if the call had to really
go to 911. One of the big advantages of this method was also the fact that
the internal crew had full knowledge of the location of each person, to the
cube and office level
- someone I was discussing this issue with said to me that the above was
only
possible under very old laws, allowing such, and that the new laws require
911 calls to be sent directly to the 911 services, and that the location
will
have to be passed on based on the information from a database my customer
will have to deliver (and maintain?!?) in coordination with the 911 folks,
such that each phone will be identified in a specifc area of the building,
based on participation in a switch-port connection. To me this sounds
extreme, because one of the advnatages VoIP has been bringin to the table
was ... well ... mobility of phones (no matter where I plug them, they
register) - so how the heck are we going to be able to continuously update
the switch-port info?!?
Any pointers will be highly appreciated - to narrow the scope I would be
mostly interested in USA - Illinois, but of course other states' deployment
experience will also be valuable.
If you feel the above is totally off-topic, please accept my apologies, and
-
if anythiung useful to be added - please email me directly.
Thank you,
Stefan
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