[cisco-voip] [Semi-OT] E911 and legal issues

Netfortius netfortius at gmail.com
Thu Aug 31 22:05:59 EDT 2006


Wow - fast and great pointers - thank you, Curt! While I will definitely save 
your references, as I will probably need such very soon, I now realized, 
though, that I was completely confusing in my request: I was interested in 
the legal aspects (e.g. are there such laws forcing an E911 deployment to 
really call the 911 Services, vs. allowing old routing to inside teams, 
etc.), not techn[olog]ical implementations. 

So - is there anyone knowledgeable of the legal aspects related to 
implementation of E911 solutions like Cisco's one, in regards to state and 
perhaps local/regional areas? Is there a federal law or are there any 
guidlines for such deployments?

Thanks,
Stefan


On Thursday 31 August 2006 20:55, you wrote:
> I would recommend looking at Intrado http://www.intrado.com/main/home/  and
> Red Sky http://redskye911.com/. I have not personally used Red Sky but they
> are doing what you are talking about. They are working on even a softest
> where if you are in a hotel in Florida today, a remote office in California
> tomorrow and back in your home office in Washington DC the next day and
> dial 911 from that phone it will route to the right PSAP. Looks interesting
> and promising, their focus is nomadic phones. I have heard of some
> scenarios where places like colleges had a function where the onsite
> security was alerted when 911 was dialed and what room, floor etc as well
> as passing it to the PSAP but nothing of having to do that.
>
> HTH get you started.
>
> Curt
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Netfortius
> Sent: Thursday, August 31, 2006 9:48 PM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] [Semi-OT] E911 and legal issues
>
> Sorry for the off-topic, but google-ing around didn't reveal much to me, so
> here it goes: has any one of the members of this list implemented an E911
> solution? I have a client who needs this installed, but we do not know if
> the
> configuration has to be related to legal aspects in the state/county/town
> the
> company resides in. Here is what I am referring to:
>
> - under the old, analog system, the methodology of calling 911 had the
> number
> actually routed to an emergency crew, properly trained in CPR and other
> first
> emergency responder methods, who would then decide if the call had to
> really
>
> go to 911. One of the big advantages of this method was also the fact that
> the internal crew had full knowledge of the location of each person, to the
> cube and office level
>
> - someone I was discussing this issue with said to me that the above was
> only
> possible under very old laws, allowing such, and that the new laws require
> 911 calls to be sent directly to the 911 services, and that the location
> will
> have to be passed on based on the information from a database my customer
> will have to deliver (and maintain?!?) in coordination with the 911 folks,
> such that each phone will be identified in a specifc area of the building,
> based on participation in a switch-port connection. To me this sounds
> extreme, because one of the advnatages VoIP has been bringin to the table
> was ... well ... mobility of phones (no matter where I plug them, they
> register) - so how the heck are we going to be able to continuously update
> the switch-port info?!?
>
> Any pointers will be highly appreciated - to narrow the scope I would be
> mostly interested in USA - Illinois, but of course other states' deployment
> experience will also be valuable.
>
> If you feel the above is totally off-topic, please accept my apologies, and
> -
> if anythiung useful to be added - please email me directly.
>
> Thank you,
> Stefan
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