[cisco-voip] Edify Workforce and CCM 4.1.3

[Jonathan Charles]

Do you see anything with a csim start on the gateway? Is CCM communicating
with this gateway if you do a debug ccapi inout, do you see anything?

Yeah, I was working with Erick once for a customer and they were connecting
to a legacy PBX (which we didn't support), but for some reason the thing was
looking for a hook-flash on connect... dunno why.

Also not sure how to send it...

Does the box you are connecting to show anything (connect attempts, port
status, etc... maybe the bloody thing isn't answering?)



Jonathan

On 12/1/06, Wydra, Jason <jason.wydra at berbee.com> wrote:
>
>  Yeah, controller is set up correctly as far as I can tell. But you're
> right; there are a ton of variables.
>
>
>
> I set up a dial-peer like you said… 36XX (forward digits all).
> Hookflash?????
>
>
>
> I did NOT see a CAS channel go off hook. That was one of the notes I made.
> Obviously that draws a flag. Debugs prove that the call gets to the gateway
> in H323 mode but I can't determine anything from the debug. I'm going back
> there tomorrow to take another stab at it.
>
>
>
> Thanks,
>
>
>
> Jason Wydra
>
> Berbee
>
> Cisco Voice Engineer
>
> 8725 West Higgins Road, Suite 700
>
> Chicago, Il. 60631
>
> IP phone 773.867.6084
>
> Cell 630-209-9792
>
> Jason.Wydra at berbee.com
>
> www.berbee.com
>
>
>
>   ------------------------------
>
> *From:* Jonathan Charles [mailto:jonvoip at gmail.com]
> *Sent:* Friday, December 01, 2006 12:47 PM
> *To:* Wydra, Jason
> *Cc:* cisco-voip at puck.nether.net
> *Subject:* Re: [cisco-voip] Edify Workforce and CCM 4.1.3
>
>
>
> No idea what it is, but since they are T1-CAS wink-start, and I presume
> the controller is set up correctly (right number of channels, right
> signaling etc.)...
>
> I would definitely start this as H.323 and create a dial-peer that points
> to the T1-CAS and the a destination pattern that people used to dial from
> the old PBX...
>
> Next I would play with the number of digits being sent... is it possible
> that this thing is waiting for digits, or maybe a hook-flash?
>
> When you dial the number, do you see the T1-CAS go off-hook, or does it
> stay idle? Are digits being sent down it?
>
> There are a lot of variables here...
>
>
>
> Jonathan
>
> On 12/1/06, *Wydra, Jason* <jason.wydra at berbee.com > wrote:
>
> I'm trying to integrate a 3845 T1-CAS (E&M-Wink-Start) with a legacy Edify
> IVR system. I'm using CCM 4.1.3. I tried doing h323 and MGCP for the 3845
> but can't seem to get this to work. When I call the pilot numbers from an IP
> phone all I get is a slow busy. The trace and debugs aren't telling me a
> whole lot. Does anyone have any experience with this type of integration? I
> have no experience with Edify. It runs on a Windows NT server with two T1
> interface cards on the back. The currently have it tied into a Fujitsu PBX.
>
>
>
> Regards,
>
>
>
> Jason Wydra
>
> Berbee
>
> Cisco Voice Engineer
>
> 8725 West Higgins Road, Suite 700
>
> Chicago, Il . 60631
>
> IP phone 773.867.6084
>
> Cell 630-209-9792
>
> Jason.Wydra at berbee.com
>
> www.berbee.com
>
>
>
>
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
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