[cisco-voip] Edify Workforce and CCM 4.1.3

[Jonathan Charles]

No idea what it is, but since they are T1-CAS wink-start, and I presume the
controller is set up correctly (right number of channels, right signaling
etc.)...

I would definitely start this as H.323 and create a dial-peer that points to
the T1-CAS and the a destination pattern that people used to dial from the
old PBX...

Next I would play with the number of digits being sent... is it possible
that this thing is waiting for digits, or maybe a hook-flash?

When you dial the number, do you see the T1-CAS go off-hook, or does it stay
idle? Are digits being sent down it?

There are a lot of variables here...



Jonathan

On 12/1/06, Wydra, Jason <jason.wydra at berbee.com> wrote:
>
>  I'm trying to integrate a 3845 T1-CAS (E&M-Wink-Start) with a legacy
> Edify IVR system. I'm using CCM 4.1.3. I tried doing h323 and MGCP for the
> 3845 but can't seem to get this to work. When I call the pilot numbers from
> an IP phone all I get is a slow busy. The trace and debugs aren't telling me
> a whole lot. Does anyone have any experience with this type of integration?
> I have no experience with Edify. It runs on a Windows NT server with two T1
> interface cards on the back. The currently have it tied into a Fujitsu PBX.
>
>
>
> Regards,
>
>
>
> Jason Wydra
>
> Berbee
>
> Cisco Voice Engineer
>
> 8725 West Higgins Road, Suite 700
>
> Chicago, Il. 60631
>
> IP phone 773.867.6084
>
> Cell 630-209-9792
>
> Jason.Wydra at berbee.com
>
> www.berbee.com
>
>
>
>
>
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