[cisco-voip] Edify Workforce and CCM 4.1.3

Wydra, Jason jason.wydra at berbee.com
Fri Dec 1 13:04:04 EST 2006


I'm trying to integrate a 3845 T1-CAS (E&M-Wink-Start) with a legacy
Edify IVR system. I'm using CCM 4.1.3. I tried doing h323 and MGCP for
the 3845 but can't seem to get this to work. When I call the pilot
numbers from an IP phone all I get is a slow busy. The trace and debugs
aren't telling me a whole lot. Does anyone have any experience with this
type of integration? I have no experience with Edify. It runs on a
Windows NT server with two T1 interface cards on the back. The currently
have it tied into a Fujitsu PBX.

 

Regards,

 

Jason Wydra

Berbee

Cisco Voice Engineer

8725 West Higgins Road, Suite 700

Chicago, Il. 60631

IP phone 773.867.6084

Cell 630-209-9792

Jason.Wydra at berbee.com

www.berbee.com

 

 

 

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