[cisco-voip] Line Status
Fred Nielsen
fwn at feasible.net
Mon Dec 4 17:54:46 EST 2006
Yes, presence features on CM 4.2 and 5.0 make short work of this, but this
is probably not the answer you're looking for. In short, a speed dial on a
phone shows that user's line status. On some phones you can even see the
same information on Missed/Received/Placed Calls lists.
On 4.1 the best solution seems to be either AC (which isn't bad, note that
you don't have to use AC together with a hunt group if you don't want to) or
Shared Lines (which have privacy disadvantages).
Of the few 3rd party apps I've seen that try to address this, none seem to
work particularly well. At least not the cheap ones.
-- Fred Nielsen
_____
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Voll, Scott
Sent: Monday, December 04, 2006 2:11 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Line Status
I know there has been a lot of talk about line status.
I'm running CM 4.1.3sr2 and I'm just now moving my Admin staff over to IP
Phones. Is there a way to get the status of a line with out IPMA and AC?
Is there an inexpensive 3rd party app if not? Does CM 5.x give me this?
This seems to be the single most needed item for my admin staff.
Scott
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