[cisco-voip] Emergency Responder Question

Mike Lay (milay) milay at cisco.com
Tue Dec 5 17:03:51 EST 2006


The key part for phone discovery is CDP & SNMP. These two things need to
be enabled on all switched between the devices to be discovered & the
CER servers. Also make sure all clusters & switches are in the SNMP
config of CER & that the read only SNMP account is configured properly.
Switch HW & SW need to be compatible with the version of CER, check CER
release notes.
 
Some other considerations that need to be taken for multiple cluster.
 
1) All clusters must be running the same point release of CCM, JTAPI
limitations
2) Overlapping dial plans are bad, same DN on multiple clusters
3) CCM servers should be collocated with the CCM clusters or at lease
40ms RTT
 
Mike

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of John Parduhn
Sent: Tuesday, December 05, 2006 2:51 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] Emergency Responder Question


I have a CER cluster located on a central CM cluster.  There are two
remote CM clusters connected via inter-cluster trunk to the central
cluster.  I can see phones from the central cluster registered to switch
ports within CER, but can't see the phones from the remote clusters
registered to the ports they're connected to.  Do I need to do any CTI
integrations within CER for the remote clusters to get those phones
recognized.  Any thoughts would be helpful.  Thanks in advance! 
 
John Parduhn
Network Engineer-Voice
Berbee Information Networks, Inc.
8725 W. Higgins Rd., Ste. 700
Chicago, IL 60631-2716
773-867-6051 direct
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