[cisco-voip] IPCCX Holidays with Standard license?

Jimmy Pale voipjockey at gmail.com
Tue Dec 5 18:59:15 EST 2006


Thanks Matt! That's perfect. That saves me a lot of grief!

-----Original Message-----
From: Matthew Melbourne [mailto:matt at melbourne.org.uk] 
Sent: Tuesday, December 05, 2006 5:47 PM
To: Jimmy Pale
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] IPCCX Holidays with Standard license?

On 05 Dec, Jimmy Pale <voipjockey at gmail.com> wrote:
> Is there a way to do Holidays with IPCC Express 4.X standard license? I
> cannot call a subflow to the Holiday.aef using the dates.xml file using
> the standard license. The holiday.aef uses steps not included in the
> standard license. Is there another way to do this?

Yes, someone on the Contact Centre forums posted a script with identical
functionality, but without the need for Java steps for use with IPCC
Express 4.0 Standard:

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20C
ommunications%20and%20Video&topic=Contact%20Center&CommCmd=MB%3Fcmd%3Dpass_t
hrough%26location%3Doutline%40%5E1%40%40.1dd9c660

Cheers,

Matt

-- 
Matthew Melbourne



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