[cisco-voip] IPCCX Holidays with Standard license?
Matthew Melbourne
matt at melbourne.org.uk
Tue Dec 5 18:47:17 EST 2006
On 05 Dec, Jimmy Pale <voipjockey at gmail.com> wrote:
> Is there a way to do Holidays with IPCC Express 4.X standard license? I
> cannot call a subflow to the Holiday.aef using the dates.xml file using
> the standard license. The holiday.aef uses steps not included in the
> standard license. Is there another way to do this?
Yes, someone on the Contact Centre forums posted a script with identical
functionality, but without the need for Java steps for use with IPCC
Express 4.0 Standard:
http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Contact%20Center&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1dd9c660
Cheers,
Matt
--
Matthew Melbourne
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