[cisco-voip] CAD Agent Issues on images

[Jason Aarons (US)]

If you have failover it won't work without Local Admin, etc. 

 

________________________________

From: Jonathan Charles [mailto:jonvoip at gmail.com] 
Sent: Thursday, December 07, 2006 11:58 AM
To: Jason Aarons (US)
Cc: McGovern, Michael; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CAD Agent Issues on images

 

Yeah, our agents don't have admin rights and it is a big, fat,
error-fest... CAD (IPCC 4.0(4)) still works (they get calls), however, I
am sure log files are a disaster... I asked management to give them
admin rights and they said 'no way..' So, I told them to enjoy the
errors. 


Jonathan

On 12/7/06, Jason Aarons (US) < jason.aarons at us.didata.com> wrote:

CAD requires Full Local Administrator rights during installation and
usage, and isn't supported by Cisco via MSI/etc. There is talk of a
future CAD version running without being full local administrator. This
is a big application security issue for some accounts.  You shouldn't be
root to run applications.

 

________________________________

From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net> ] On Behalf Of McGovern,
Michael
Sent: Thursday, December 07, 2006 10:29 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] CAD Agent Issues on images

 

Does anyone know if there is an issue with Cisco Agent Desktop not
working when it is on an image.  We currently use Ghost, built a new
workstation with CAD.  Tested CAD with audio recording and the
application records and you can playback the recording.  Image the
workstation, push the image back down to the same machine and the audio
recording does not work.  Is this a known issue with CAD and imaging
software?  I know some applications just don't work well with imaging.

 

Thx.

 

 

Michael McGovern

AVP, Information Technology Manager

Cambridge Trust Company

10 Fawcett Street, 6th Floor

Cambridge Ma. 02138

Phone:1-617-503-5248

Fax: 1-617-441-1467

 

 

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