[cisco-voip] Installing AA and BARS Problem on CCM 4.1.3 on a PC

Jonathan Charles jonvoip at gmail.com
Sat Dec 9 17:59:25 EST 2006


No idea...

However, send a screen cap of the error message, and what stage of the
install of BARS you are so we can troubleshoot.



Jonathan

On 12/9/06, new look <newlook110 at yahoo.com> wrote:
>
>   Dear All,
> Any Update
> Thanks
>
>
> Dear All,
>
> we successfully installed CCM4.1.3 successfully thank very much for ur
> help.
> really appratiated.but right now we had a problem installing the AA
> version 3.5(2)
> i get an error mesage in the middle of installation progress. i've
> attached a capture of the error and the log file.
>
> also during the installation of the backup and restore tool we get an
> error mesage "also attached" then the whole installation just roles back :(
>
> i know i'm asking a lot of questions but thank so much for help given so
> far
>
>
> You cannot start CallManager services from the services control panel. You
> need to open CallManager Service Activation (a web page) and activate the
> services and THEN start them via that same page....
>
> If you can't open the page, you need to check that IIS is running...
>
>
>
> Jonathan
>
> *On 12/3/06, new look <**newlook110 at yahoo.com* <newlook110 at yahoo.com>*>
> wrote:** *
> >
> >  *Dear Jonathan,
> > *
> > *Thank you very much for helping, My collge Bassem gave the shutdown
> > file and we istalled the CCM4.1.3 and the istallation process was done
> > but I can't open the CCM at the IE it gives me "this page cannot be
> > displayed" I checked the services and I found that all Cisco services are
> > disabled  changed them to Automatic and restart the server, also the problme
> > is still and some of the services started and the other (Like Cisco
> > CallManager) didn't , I tried to sart Cisco CallManager Service manually but
> > I got an error massage telling me you "the Cisco Call Manager service can't
> > started at a local computer. So can Please help me at this problem? *
> > * *
> > *Note now our PC have*
> > *1)  Win2k Advanced Server with:*
> > *   a) Accessories and Utilities,
> >    b) Indexing Service,
> >    c) IIS,
> >    d) Management and Monitoring tools
> >    e) Assign an IP address, DNS and default gateway to the win2k
> > Advanced Server machine * *2) Apply Win2k Service Pack 4 and IE6 Service
> > Pack 1 and reboot the machine,*
> > *3) Merge the files "mcs1.reg" and "mcs2.reg" supplied into the
> > registry, *
> > *4) Apply the OS upgrade with the file called:
> > win-OS-Upgrade-K9.2000-2-7.exe,*
> > *5)add the shutdown file you sent to us.*
> > *6)installing the  CCM4.1.3*
> > * *
> > *Thanks *
> > *Waleed*
> >
> >
> > * *
> > *----- Original Message ----
> > From: Jonathan Charles <** jonvoip at gmail.com* <jonvoip at gmail.com>*>
> > To: Bassem Zayed <**bzayed80 at yahoo.com* <bzayed80 at yahoo.com>*>
> > Cc: cisco voip <** cisco-voip at puck.nether.net*<cisco-voip at puck.nether.net>
> > *>
> > Sent: Thursday, November 30, 2006 5:00:36 PM
> > Subject: Re: [cisco-voip] Installing CCM 4.1.3 steps needed
> >
> > 4.0 or 4.1?
> >
> > Because if it 4.1, you need to get the shutdown.exe and throw it into
> > the c:\utils directory.
> >
> > If it is 4.0, you also need to install SNMP and Terminal Services... but
> > I don't think that is the problem you are running into.
> >
> > BTW, you didn't need to install Win2K SP4, OS2.7 would have done that
> > for you.
> >
> >
> >
> > Jonathan
> >
> > * *On 11/30/06, Bassem Zayed <** bzayed80 at yahoo.com *<bzayed80 at yahoo.com>
> > *> wrote:** *
> > >
> > > *Hi all,*
> > > * *
> > > *I need to install CCM 4.0 on a normal PC.*
> > > * *
> > > *i followed the procedure of installing the Windows server 2000 and
> > > SP4 and IE.6.*
> > > *-------------------------------------------------------------------------------------------------------------------
> > >
> > > 1) Install Win2k Advanced Server with:
> > >    a) Accessories and Utilities,
> > >    b) Indexing Service,
> > >    c) IIS,
> > >    d) Management and Monitoring tools
> > >    e) Assign an IP address, DNS and default gateway to the
> > >       win2k Advanced Server machine*
> > > *2) Apply Win2k Service Pack 4 and IE6 Service Pack 1
> > >    and reboot the machine,*
> > > *3) Merge the files "mcs1.reg" and "mcs2.reg" supplied into the
> > > registry, *
> > > *4) Apply the OS upgrade with the file obtain from Cisco called:
> > > win-OS-Upgrade-K9.2000-2-6.exe,*
> > > *5) reboot the machine,*
> > > *6) After the machine come back online, insert the CCM
> > >    install CD and start installing CCM 4.0.
> > > --------------------------------------------------------------------------------------------------------
> > > *
> > > *The problem is i get an error msg while installing CCM4.0 and the
> > > installation not completed anyone know why that.*
> > > * *
> > >
> > > *
> > > ------------------------------
> > > Access over 1 million songs - **Yahoo! Music Unlimited. *<http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=36035/*http://music.yahoo.com/unlimited/>
> > >
> > >
> > > *_______________________________________________
> > > cisco-voip mailing list
> > > **cisco-voip at puck.nether.net * <cisco-voip at puck.nether.net>
> > > *https://puck.nether.net/mailman/listinfo/cisco-voip *<https://puck.nether.net/mailman/listinfo/cisco-voip>
> > >
> > >
> > >
> > *_______________________________________________
> > cisco-voip mailing list
> > **cisco-voip at puck.nether.net * <cisco-voip at puck.nether.net>
> > *https://puck.nether.net/mailman/listinfo/cisco-voip*<https://puck.nether.net/mailman/listinfo/cisco-voip>
> > *
> > *
> >
> > *
> > ------------------------------
> > Have a burning question? Go to **Yahoo! Answers*<http://answers.yahoo.com/;_ylc=X3oDMTFvbGNhMGE3BF9TAzM5NjU0NTEwOARfcwMzOTY1NDUxMDMEc2VjA21haWxfdGFnbGluZQRzbGsDbWFpbF90YWcx>
> > * and get answers from real people who know.*
> >
>
>
> ------------------------------
> Access over 1 million songs - Yahoo! Music Unlimited.<http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=36035/*http://music.yahoo.com/unlimited/>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
> ------------------------------
> Access over 1 million songs - Yahoo! Music Unlimited.<http://pa.yahoo.com/*http://us.rd.yahoo.com/evt=36035/*http://music.yahoo.com/unlimited/>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20061209/6053aa80/attachment-0001.html 


More information about the cisco-voip mailing list