[cisco-voip] VoIP Engineers needed in North Carolina

[Barbara Fenner]

*Want an opportunity to join a great company?*
Relocation paid, with good salary and bonus!
*For more information, serious applicants should reply with their resume
ASAP if they think they qualify...*

 This VoIP Support Engineer position has the following responsibilities:
* Provides second/third level technical support for Voice and/IP Telephony
technologies
* Flexibility to work during regularly scheduled evening and weekend hours
to support ongoing implementation and remediation projects
* Applies analytical skills and technical knowledge to solve product and
network problems of moderate to high complexity
* Provides technology/product training and intellectual property material as
required
* Acts as focal point for large account network problem resolution
* Effectively utilizes moderate to complex lab setups to recreate and solve
problems
* Typically reports to Manager of Technical Support
*Required* Skills:
* Ability to communicate effectively both verbally and in writing
* Database experience (Oracle, SQL, Sybase)
* Working with cross-functional team
* Ability to determine problems and deliver known solutions
* Presentation skills
* Ability to work effectively with and provide guidance to other members of
the work group
* Strong Customer Support Experience
* Strong in at least 2 Cisco IPT related products: CallManager, Unity, IPCC
(Express or Enterprise), Voice Gateways (SIP/MGCP/H323), CER, CVP, Unified
IP Communications Express, etc...
*Preferred* Skills:
* Active Directory
* Exchange

Strongly *Desired* Skills:
* 2+ years working knowledge of Networking industry, products and protocols
(LAN/WAN)
* 2+ years of IP Networking experience
* 2+ years Administrator level knowledge of either Microsoft Windows or Unix
* Administrator level knowledge of either Microsoft Windows or Unix

Desired skill sets are associated with the following certifications or
technologies though certifications are NOT required:
* CCSP, CCVP, CCDA, CCNA, CCNP, CCDP, CCIE, MCSE, MCDBA, MCITP, MCSA, CISSP
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