[cisco-voip] Fw: Installing AA and BARS Problem on CCM 4.1.3 on a PC

Jonathan Charles jonvoip at gmail.com
Sun Dec 10 01:07:59 EST 2006


Well, TCD is generally for Attendant Console, and Tomcat is Cisco's web
server.

Try starting them from the Control Center...




Jonathan

On 12/9/06, new look <newlook110 at yahoo.com> wrote:
>
> for the AA I installed from the CD and it's working with the Cisco Call
> Manager Server but with PC it isn't
>
> for the BARS I downloaded another version but it gives me the same errors.
>
> note that I have two services can't be started
> 1- cisco tomcat
> 2- cisco telephony call dispatcher
>
> if  you think that this affect what is your suggestions
>
> ----- Original Message ----
> From: Jonathan Charles <jonvoip at gmail.com>
> To: new look <newlook110 at yahoo.com>
> Cc: best-braindumps at yahoogroups.com; heroes_of_cisco at yahoogroups.com;
> cisco-voip at puck.nether.net; nathan.a.reeves at gmail.com;
> ciscocentral at yahoogroups.com
> Sent: Sunday, December 10, 2006 2:42:18 AM
> Subject: Re: Fw: [cisco-voip] Installing AA and BARS Problem on CCM 4.1.3on a PC
>
> It looks like you have corrupt installation files.
>
> re-download
>
> Jonathan
>
> On 12/9/06, new look <newlook110 at yahoo.com > wrote:
> >
> >   Jonathan,
> > Please find the attached logs and error pictures
> > Thanks
> > ----- Original Message ----
> > From: Jonathan Charles < jonvoip at gmail.com>
> > To: new look <newlook110 at yahoo.com >
> > Cc: best-braindumps at yahoogroups.com; heroes_of_cisco at yahoogroups.com;
> > cisco-voip at puck.nether.net; nathan.a.reeves at gmail.com;
> > ciscocentral at yahoogroups.com
> > Sent: Sunday, December 10, 2006 12:59:25 AM
> > Subject: Re: [cisco-voip] Installing AA and BARS Problem on CCM 4.1.3 on
> > a PC
> >
> > No idea...
> >
> > However, send a screen cap of the error message, and what stage of the
> > install of BARS you are so we can troubleshoot.
> >
> >
> >
> > Jonathan
> >
> > On 12/9/06, new look < newlook110 at yahoo.com> wrote:
> > >
> > >     Dear All,
> > > Any Update
> > > Thanks
> > >
> > >
> > > Dear All,
> > >
> > > we successfully installed CCM4.1.3 successfully thank very much for ur
> > > help.
> > > really appratiated.but right now we had a problem installing the AA
> > > version 3.5(2)
> > > i get an error mesage in the middle of installation progress. i've
> > > attached a capture of the error and the log file.
> > >
> > > also during the installation of the backup and restore tool we get an
> > > error mesage "also attached" then the whole installation just roles back :(
> > >
> > > i know i'm asking a lot of questions but thank so much for help given
> > > so far
> > >
> > >
> > > You cannot start CallManager services from the services control panel.
> > > You need to open CallManager Service Activation (a web page) and activate
> > > the services and THEN start them via that same page....
> > >
> > > If you can't open the page, you need to check that IIS is running...
> > >
> > >
> > >
> > > Jonathan
> > >
> > > *On 12/3/06, new look <** newlook110 at yahoo.com* <newlook110 at yahoo.com>
> > > *> wrote:** *
> > > >
> > > >  *Dear Jonathan,
> > > > *
> > > > *Thank you very much for helping, My collge Bassem gave the shutdown
> > > > file and we istalled the CCM4.1.3 and the istallation process was
> > > > done but I can't open the CCM at the IE it gives me "this page cannot be
> > > > displayed" I checked the services and I found that all Cisco services are
> > > > disabled  changed them to Automatic and restart the server, also the problme
> > > > is still and some of the services started and the other (Like Cisco
> > > > CallManager) didn't , I tried to sart Cisco CallManager Service manually but
> > > > I got an error massage telling me you "the Cisco Call Manager service can't
> > > > started at a local computer. So can Please help me at this problem?
> > > > *
> > > > * *
> > > > *Note now our PC have*
> > > > *1)  Win2k Advanced Server with:*
> > > > *   a) Accessories and Utilities,
> > > >    b) Indexing Service,
> > > >    c) IIS,
> > > >    d) Management and Monitoring tools
> > > >    e) Assign an IP address, DNS and default gateway to the win2k
> > > > Advanced Server machine * *2) Apply Win2k Service Pack 4 and IE6
> > > > Service Pack 1 and reboot the machine,*
> > > > *3) Merge the files "mcs1.reg" and "mcs2.reg" supplied into the
> > > > registry, *
> > > > *4) Apply the OS upgrade with the file called:
> > > > win-OS-Upgrade-K9.2000-2-7.exe,*
> > > > *5)add the shutdown file you sent to us.*
> > > > *6)installing the  CCM4.1.3*
> > > > * *
> > > > *Thanks *
> > > > *Waleed*
> > > >
> > > >
> > > > * *
> > > > *----- Original Message ----
> > > > From: Jonathan Charles <* *jonvoip at gmail.com* <jonvoip at gmail.com>*>
> > > > To: Bassem Zayed <* *bzayed80 at yahoo.com* <bzayed80 at yahoo.com>*>
> > > > Cc: cisco voip <* *cisco-voip at puck.nether.net*<cisco-voip at puck.nether.net>
> > > > *>
> > > > Sent: Thursday, November 30, 2006 5:00:36 PM
> > > > Subject: Re: [cisco-voip] Installing CCM 4.1.3 steps needed
> > > >
> > > > 4.0 or 4.1?
> > > >
> > > > Because if it 4.1, you need to get the shutdown.exe and throw it
> > > > into the c:\utils directory.
> > > >
> > > > If it is 4.0, you also need to install SNMP and Terminal Services...
> > > > but I don't think that is the problem you are running into.
> > > >
> > > > BTW, you didn't need to install Win2K SP4, OS2.7 would have done
> > > > that for you.
> > > >
> > > >
> > > >
> > > > Jonathan
> > > >
> > > > * *On 11/30/06, Bassem Zayed <** bzayed80 at yahoo.com *<bzayed80 at yahoo.com>
> > > > *> wrote:** *
> > > > >
> > > > > *Hi all,*
> > > > > * *
> > > > > *I need to install CCM 4.0 on a normal PC.*
> > > > > * *
> > > > > *i followed the procedure of installing the Windows server 2000
> > > > > and SP4 and IE.6.*
> > > > > *-------------------------------------------------------------------------------------------------------------------
> > > > >
> > > > > 1) Install Win2k Advanced Server with:
> > > > >    a) Accessories and Utilities,
> > > > >    b) Indexing Service,
> > > > >    c) IIS,
> > > > >    d) Management and Monitoring tools
> > > > >    e) Assign an IP address, DNS and default gateway to the
> > > > >       win2k Advanced Server machine*
> > > > > *2) Apply Win2k Service Pack 4 and IE6 Service Pack 1
> > > > >    and reboot the machine,*
> > > > > *3) Merge the files "mcs1.reg" and "mcs2.reg" supplied into the
> > > > > registry, *
> > > > > *4) Apply the OS upgrade with the file obtain from Cisco called:
> > > > > win-OS-Upgrade-K9.2000-2-6.exe,*
> > > > > *5) reboot the machine,*
> > > > > *6) After the machine come back online, insert the CCM
> > > > >    install CD and start installing CCM 4.0.
> > > > > --------------------------------------------------------------------------------------------------------
> > > > > *
> > > > > *The problem is i get an error msg while installing CCM4.0 and the
> > > > > installation not completed anyone know why that.*
> > > > > * *
> > > > >
> > > > > *
> > > > > ------------------------------
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