[cisco-voip] CCM on Non-MCS

[ian.2.warburton at bt.com]

Guys

Wondered if you could help. I am trying to install Call Manager 4.1(2)on
a non-MCS machine. I have made the following registry hacks:
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Model]
"Hardware"="MCS7835"
"Memory"="512"
"Speed"="1000"
"@"=""
[HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Spirian]

[HKEY_LOCAL_MACHINE\SOFTWARE\Spirian\System Info\OS Image]
"Version"="2000.2.7"

I then installed the 2000.2.7 upgrade and then ran the setup program.
Everything looked okay until half way through the second disk, it
suddenly bombed out and failed. When I looked at the log file I saw the
following output:

Action 11:27:24: MSICheckForDCDFailure. 
11:27:26: MSIApi.cpp: MSICheckForDCDFailure:	Function Started
11:27:26: MSIApi.cpp: MSICheckForDCDFailure:	Opened registry key
11:27:26: MSIApi.cpp: MSICheckForDCDFailure:	Retrieved status of DCD
install
11:27:26: MSIApi.cpp: MSICheckForDCDFailure:	0
11:27:26: MSIApi.cpp: MSICheckForDCDFailure:	Cisco Directory install
succeed
11:27:26: MSIApi.cpp: MSICheckForDCDFailure:	Function Ended
Action 11:27:26: InstallODBC. Installing ODBC components
Action 11:27:26: StartServices. Starting services
Action 11:27:26: MSICreateProcessWithLogon_CCM_PubFresh. Installing
Cisco CallManager
12/11/2006 11:27:27.496(W) --> MSICreateProcessWithLogon()
12/11/2006 11:27:27.506(W) GetComputerName computername: WARBNET-9714624
12/11/2006 11:27:27.506(W) Initializing data buffer
12/11/2006 11:27:27.506(W) Retrieving "CustomActionData" property
12/11/2006 11:27:27.506(W) Parsing string into tokens
12/11/2006 11:27:27.506(W) Password: <Hidden>
12/11/2006 11:27:27.516(W) Program : "C:\CCMTmp\CCM\Setup.exe"
12/11/2006 11:27:27.516(W) Params  : -s -f1"C:\CCMTmp\CCM\CCM_Pub.iss"
-f2"C:\Program Files\Common Files\Cisco\Logs\CCM.log" -SMS
12/11/2006 11:27:27.516(W) Connecting to SCM
12/11/2006 11:27:27.516(W) Return code: [0]
12/11/2006 11:27:27.516(W) Enabling "seclogon" service
12/11/2006 11:27:28.587(W) Return code: [0]
12/11/2006 11:27:28.587(W) Starting "seclogon" service
12/11/2006 11:27:28.597(W) Return code: [0]
12/11/2006 11:27:43.599(W) Setting startup parameters for EXE
12/11/2006 11:27:43.599(W) Creating command-line string for launching
EXE
12/11/2006 11:27:43.599(W) "C:\CCMTmp\CCM\Setup.exe" -s
-f1"C:\CCMTmp\CCM\CCM_Pub.iss" -f2"C:\Program Files\Common
Files\Cisco\Logs\CCM.log" -SMS
12/11/2006 11:27:43.599(W) Calling CreateProcessWithLogonW()
12/11/2006 11:27:43.709(W) Successfully launched EXE
12/11/2006 11:27:43.709(W) Waiting for process to exit
12/11/2006 11:28:48.933(W) Return code: 0
12/11/2006 11:28:49.043(W) Stopping "seclogon" service
12/11/2006 11:28:51.076(W) Return Code: [0]
12/11/2006 11:28:51.076(W) Disabling "seclogon" service
12/11/2006 11:28:52.218(W) Return Code: [0]
12/11/2006 11:28:52.218(W) <-- MSICreateProcessWithLogon()
Action 11:28:52: MSICheckForCCMFailure. 
11:28:54: MSIApi.cpp: MSICheckForCCMFailure:	Function Started
11:28:54: MSIApi.cpp: MSICheckForCCMFailure:	Opened registry key
11:28:54: MSIApi.cpp: MSICheckForCCMFailure:	Retrieved status of
CallManager install
11:28:54: MSIApi.cpp: MSICheckForCCMFailure:	1
11:28:54: MSIApi.cpp: MSICheckForCCMFailure:	CallManager install
failed.
11:28:54: MSIApi.cpp: MSICheckForCCMFailure:	Message displayed:
Failure occured during the Cisco CallManager installation.
Please look at the Cisco CallManager installation log files for details.
Aborting Cisco CallManager install.
11:30:32: MSIApi.cpp: MSICheckForCCMFailure:	Function Ended
Action ended 11:30:32: InstallFinalize. Return value 3.
Action 11:30:32: Rollback. Rolling back action:
Action ended 11:30:33: INSTALL. Return value 3.

I'm not sure however what this relates to. Any help would be appreciated

Thanks

Ian

Ian Warburton CCNP CCIP I Technical Design Authority I BT Global
Services I Tel: +44 (0) 7918 039242  
I E: ian.2.warburton at bt.com I  <<www.bt.com/globalservices>>


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