[cisco-voip] CCM on Non-MCS

[Jonathan Charles]

Without the registry hack, the CCM installation would barely start, let
alone get to the second CD.

I think you have a media problem... something isn't happy about the CDs you
are using...



Jonathan

On 12/11/06, ian.2.warburton at bt.com <ian.2.warburton at bt.com> wrote:
>
>  Guys
>
> Wondered if you could help. I am trying to install Call Manager 4.1(2)on a
> non-MCS machine. I have made the following registry hacks:
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Model]
> "Hardware"="MCS7835"
> "Memory"="512"
> "Speed"="1000"
> "@"=""
> [HKEY_LOCAL_MACHINE\SOFTWARE\Cisco Systems\Spirian]
>
> [HKEY_LOCAL_MACHINE\SOFTWARE\Spirian\System Info\OS Image]
> "Version"="2000.2.7"
>
> I then installed the 2000.2.7 upgrade and then ran the setup program.
> Everything looked okay until half way through the second disk, it suddenly
> bombed out and failed. When I looked at the log file I saw the following
> output:
>
> Action 11:27:24: MSICheckForDCDFailure.
> 11:27:26: MSIApi.cpp: MSICheckForDCDFailure:    Function Started
> 11:27:26: MSIApi.cpp: MSICheckForDCDFailure:    Opened registry key
> 11:27:26: MSIApi.cpp: MSICheckForDCDFailure:    Retrieved status of DCD
> install
> 11:27:26: MSIApi.cpp: MSICheckForDCDFailure:    0
> 11:27:26: MSIApi.cpp: MSICheckForDCDFailure:    Cisco Directory install
> succeed
> 11:27:26: MSIApi.cpp: MSICheckForDCDFailure:    Function Ended
> Action 11:27:26: InstallODBC. Installing ODBC components
> Action 11:27:26: StartServices. Starting services
> Action 11:27:26: MSICreateProcessWithLogon_CCM_PubFresh. Installing Cisco
> CallManager
> 12/11/2006 11:27:27.496(W) --> MSICreateProcessWithLogon()
> 12/11/2006 11:27:27.506(W) GetComputerName computername: WARBNET-9714624
> 12/11/2006 11:27:27.506(W) Initializing data buffer
> 12/11/2006 11:27:27.506(W) Retrieving "CustomActionData" property
> 12/11/2006 11:27:27.506(W) Parsing string into tokens
> 12/11/2006 11:27:27.506(W) Password: <Hidden>
> 12/11/2006 11:27:27.516(W) Program : "C:\CCMTmp\CCM\Setup.exe"
> 12/11/2006 11:27:27.516(W) Params  : -s -f1"C:\CCMTmp\CCM\CCM_Pub.iss"
> -f2"C:\Program Files\Common Files\Cisco\Logs\CCM.log" -SMS
>
> 12/11/2006 11:27:27.516(W) Connecting to SCM
> 12/11/2006 11:27:27.516(W) Return code: [0]
> 12/11/2006 11:27:27.516(W) Enabling "seclogon" service
> 12/11/2006 11:27:28.587(W) Return code: [0]
> 12/11/2006 11:27:28.587(W) Starting "seclogon" service
> 12/11/2006 11:27:28.597(W) Return code: [0]
> 12/11/2006 11:27:43.599(W) Setting startup parameters for EXE
> 12/11/2006 11:27:43.599(W) Creating command-line string for launching EXE
> 12/11/2006 11:27:43.599(W) "C:\CCMTmp\CCM\Setup.exe" -s
> -f1"C:\CCMTmp\CCM\CCM_Pub.iss" -f2"C:\Program Files\Common
> Files\Cisco\Logs\CCM.log" -SMS
>
> 12/11/2006 11:27:43.599(W) Calling CreateProcessWithLogonW()
> 12/11/2006 11:27:43.709(W) Successfully launched EXE
> 12/11/2006 11:27:43.709(W) Waiting for process to exit
> 12/11/2006 11:28:48.933(W) Return code: 0
> 12/11/2006 11:28:49.043(W) Stopping "seclogon" service
> 12/11/2006 11:28:51.076(W) Return Code: [0]
> 12/11/2006 11:28:51.076(W) Disabling "seclogon" service
> 12/11/2006 11:28:52.218(W) Return Code: [0]
> 12/11/2006 11:28:52.218(W) <-- MSICreateProcessWithLogon()
> Action 11:28:52: MSICheckForCCMFailure.
> 11:28:54: MSIApi.cpp: MSICheckForCCMFailure:    Function Started
> 11:28:54: MSIApi.cpp: MSICheckForCCMFailure:    Opened registry key
> 11:28:54: MSIApi.cpp: MSICheckForCCMFailure:    Retrieved status of
> CallManager install
> 11:28:54: MSIApi.cpp: MSICheckForCCMFailure:    1
> 11:28:54: MSIApi.cpp: MSICheckForCCMFailure:    CallManager install
> failed.
> 11:28:54: MSIApi.cpp: MSICheckForCCMFailure:    Message displayed: Failure
> occured during the Cisco CallManager installation.
>
> Please look at the Cisco CallManager installation log files for details.
> Aborting Cisco CallManager install.
> 11:30:32: MSIApi.cpp: MSICheckForCCMFailure:    Function Ended
> Action ended 11:30:32: InstallFinalize. Return value 3.
> Action 11:30:32: Rollback. Rolling back action:
> Action ended 11:30:33: INSTALL. Return value 3.
>
> I'm not sure however what this relates to. Any help would be appreciated
>
> Thanks
>
> Ian
>
> Ian Warburton CCNP CCIP I Technical Design Authority I BT Global Services
> I Tel: +44 (0) 7918 039242
> I E: ian.2.warburton at bt.com I * **<<****www.bt.com/globalservices**>>*
>
>
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://puck.nether.net/pipermail/cisco-voip/attachments/20061211/02fe25fb/attachment.html