[cisco-voip] keep Caller ID through Unity

Ryan Ratliff rratliff at cisco.com
Wed Dec 13 12:41:39 EST 2006


What type of connection to you have to the PSTN?

Even a release to switch xfer from Unity is still a consultative  
transfer, Unity just completes it upon hearing ringback.   So the  
initial call out to the PSTN will be coming from Unity.  If you have  
a PRI CM should send something like a Notify with a connected number  
IE when the transfer is completed, but whether or not that new number  
is passed along through the PSTN is out of your control.

-Ryan

On Dec 13, 2006, at 12:07 PM, Voll, Scott wrote:

You are correct… internal the Caller ID stays correct but off net I  
loose the Caller ID.



Scott



From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
Sent: Wednesday, December 13, 2006 9:00 AM
To: Voll, Scott; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] keep Caller ID through Unity



Sorry, release to switch is what I meant. It might get lost when it  
goes off-net.



------------------------------------------------------------------------ 
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I can eat fifty eggs." "Nobody can eat fifty eggs."

----- Original Message -----

From: Voll, Scott

To: Lelio Fulgenzi ; cisco-voip at puck.nether.net

Sent: Wednesday, December 13, 2006 11:54 AM

Subject: RE: [cisco-voip] keep Caller ID through Unity



Would that be set on each CH?  And I don’t have direct to switch….  
Mine is set to release to switch. And I’m still getting unity extension.



Scott



From: Lelio Fulgenzi [mailto:lelio at uoguelph.ca]
Sent: Wednesday, December 13, 2006 8:42 AM
To: Voll, Scott; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] keep Caller ID through Unity



are you using supervised transfer or direct to switch?



supervised transfer will send the unity port, but direct to switch  
should send the caller id.



------------------------------------------------------------------------ 
--------
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I can eat fifty eggs." "Nobody can eat fifty eggs."

----- Original Message -----

From: Voll, Scott

To: cisco-voip at puck.nether.net

Sent: Wednesday, December 13, 2006 11:39 AM

Subject: [cisco-voip] keep Caller ID through Unity



If I have a call go to VM on the Unity server and then transfer to a  
CH (my Cell) is there a way to keep the original Caller ID rather  
then the Unity extension?  CM 4.1 and Unity 4.0.5.



Thanks



Scott

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