[cisco-voip] No MOH for Unity VM Ports

[Justin Steinberg]

All your MOH servers must be in atleast one MRG.  If one of your MOH servers
is not in a MRG, then the MOH resource defaults into the 'default mrg'.

When CM searches for a media resource it searches through the MRGL assigned
to the device and the MRGs associated with the MRGL.  If it doesn't find a
MOH resource then it will search in the 'default mrg' for a MOH resource.

Therefore all your MOH resources must be in a MRG that is not in Unity's
MRGL.



On 12/13/06, Carter, Bill <bcarter at sentinel.com> wrote:
>
>  I have several MRG's and associated MRG Lists's with multicast MOH.  On
> my voice mail ports I do not want MOH.  I a new MRG MrgUN01 which does not
> contain a MOH server/resource.  MrgLUN01 only contains MrgUN01.
>
> The voice mail ports are in the Unity device pool which contains the
> MrgLUN01 Resource list.
>
> When a caller transfers from Unity to a subscribers DN, they still get
> MoH.  I have reset the MRG and the Unity device pool.  What am I missing?
>
> **
>
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>
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