[cisco-voip] Group Pickup not picking up

[Vince Loschiavo]

Sounds like you should be using the Pickup button, not the Group
pickup.  

Make sure the ringing phones and the pickup phones are all set to be
part of the same pickup group.  Then just hit pickup (no dialing
necessary).  

Group Pickup is used when you have multiple pickup groups (that are
administratively different) and you want to pickup a call in another
group.

Check the on-line help for more info, it has a great how-to, setup,
services, service paramaters, etc.

-V



On Thu, 2006-12-14 at 10:47 -0600, Robert Kulagowski wrote:

> I've got a pickup group called "999" on the reception main number so 
> that they can pickup the main number when they're in a conference room. 
>   They press GPickup, hear two beeps, dial 999, and then just continue 
> getting dialtone rather than the incoming call ringing on that phone. 
> I've also got a reception overflow on "111" that triggers an external 
> ringer on an FXS port.  I can see the ringer is ringing when I do a "sh 
> voice port summ", but GPickup 111 does the same thing - dialtone.
> 
> Which services are involved in GPickup functions?  I don't want to 
> reboot Call Manager if I don't have to because it will impact more than 
> just that one site.
> 
> 
> _______________________________________________
> cisco-voip mailing list
> cisco-voip at puck.nether.net
> https://puck.nether.net/mailman/listinfo/cisco-voip
> 
> 

____________________________________________________________
Vincent Loschiavo
Senior Consultant
Datacorp
18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029
"Cisco Advanced Unified Communications Partner"
Cell Phone:        786-282-1164
Office Phone:    305-594-6933
____________________________________________________________
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