[cisco-voip] ***SPAM***Re: UNITY 4.0(3) wav requirements to paste greeting

[Vince Loschiavo]

Yeah, I hear what you are saying about the sound quality.  It sounds
like it is still in the wrong format.

Not sure off the top of my head....but I would check the Unity Admin
tool's online help.
Otherwise, use a good audio converting tool like "sox" in linux or
goldwave in windows to determine the format.

-V



On Thu, 2006-12-14 at 18:37 +0200, Anthony Kouloglou wrote:

> Thanks
> but it is not a QoS issue. It seems as if the higher frequencies (it
> is a female voice) are altered.
> Vince, can you tell what is the wav format that these files should
> have in unity?
> I have a mp3 that sounds great but what should the wav be?
> 
> -PCM with no ccittulaw compression?
> -ulaw?
> -8 or 16bit?
> -mono (i guess stereo is useless on phone prompt)
> 
> Thanks 
> A lot
> Anthony
> 
> Vince Loschiavo wrote: 
> 
> > Choppy audio...is it QoS choppy (cuts in and out significantly) or
> > is it more like a crappy codec?  when you have the call to unity
> > active...hit the question mark button on your phone twice to see
> > which codec you are using, and its statistics.
> > 
> > 
> > On Thu, 2006-12-14 at 18:28 +0200, Anthony Kouloglou wrote:
> > 
> > > I can't really tell what is going on with unity.
> > > I try to paste the audio file from the media master and it fails
> > > saying "unable to paste audio"
> > > I stop unity, i rename the audio file and place it inside the
> > > d/commserver/streamfiles , restart the unity and it works!!
> > > What is going on with media master?
> > > 
> > > Also, although the wav file sounds perfect to my PC, from unity
> > > the audio is choppy (especially at higher frequencies)
> > > 
> > > Thanks
> > > 
> > > Anthony Kouloglou wrote: 
> > > 
> > > > i have checked!!!
> > > > It is stereo!! and still can't paste it...
> > > > 
> > > > Philip Walenta wrote: 
> > > > 
> > > > > Unity doesn't like stereo for one.  Check out one of the
> > > > > existing Unity wav files for it's format. 
> > > > > 
> > > > > 
> > > > > ______________________________________________________________
> > > > > 
> > > > > From: cisco-voip-bounces at puck.nether.net
> > > > > [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of
> > > > > Anthony Kouloglou
> > > > > Sent: Thursday, December 14, 2006 6:33 AM
> > > > > To: cisco-voip at puck-nether.net
> > > > > Subject:[cisco-voip] UNITY 4.0(3) wav requirements to paste
> > > > > greeting
> > > > > 
> > > > > 
> > > > > I am trying to paste a new greeting on a call handler and i
> > > > > get "unable to paste file".
> > > > > I use an audio file wav, PCM 44.1khz, 16bit stereo.
> > > > > 
> > > > > Why is is happening?
> > > > > Why the documentation for Unity is Unacceptable? I cannot find
> > > > > it...
> > > > > 
> > > > > Thanks 
> > > > 
> > > > 
> > > > ________________________________________________________________
> > > > 
> > > > 
> > > > 
> > > > _______________________________________________
> > > > cisco-voip mailing list
> > > > cisco-voip at puck.nether.net
> > > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > > >   
> > > >       
> > > 
> > > _______________________________________________
> > > cisco-voip mailing list
> > > cisco-voip at puck.nether.net
> > > https://puck.nether.net/mailman/listinfo/cisco-voip
> > >     
> > 
> > ____________________________________________________________
> > Vincent Loschiavo
> > Senior Consultant
> > Datacorp
> > 18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029
> > "Cisco Advanced Unified Communications Partner"
> > Cell Phone:        786-282-1164
> > Office Phone:    305-594-6933
> > ____________________________________________________________ 

____________________________________________________________
Vincent Loschiavo
Senior Consultant
Datacorp
18503 Pines Blvd, Suite 212, Pembroke Pines, FL, 33029
"Cisco Advanced Unified Communications Partner"
Cell Phone:        786-282-1164
Office Phone:    305-594-6933
____________________________________________________________
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