[cisco-voip] Need to see all references for a certain Unity Call handler
Erick Bergquist
erickbe at yahoo.com
Fri Dec 15 11:44:58 EST 2006
Perhaps the Audio Text Manager (ATM tool) Dependecy report will be helpful. It is text, but better then nothing. Need ATM version 5.0.23 or higher.
http://www.ciscounitytools.com/HelpFiles/ATM5/AudioTextManager.htm#_Dependency_Report_Option
----- Original Message ----
From: Jonathan Charles <jonvoip at gmail.com>
To: Kris Seraphine <baryonyx5 at gmail.com>
Cc: cisco-voip <cisco-voip at puck.nether.net>
Sent: Friday, December 15, 2006 10:30:13 AM
Subject: Re: [cisco-voip] Need to see all references for a certain Unity Call handler
This has been one of my key complaints about Unity, that you can't see a GUI representation of the CHs... So, if you don't know which CH a call is hitting, you have to check every single one and see which DN it is assigned to.
If someone has a better way of looking at these, I would love to hear it.
Jonathan
On 12/15/06, Kris Seraphine <
baryonyx5 at gmail.com> wrote:Hi
I have a unity system that services 40 locations; each with their own set of Call Handlers. One receptionist is getting messages from other sites a few times a week. It seems pretty random and I haven't been able to track down the cause. I've checked the routing rules, unaddressed messages list and default opening greeting and none of these reference this particular subscriber.
My guess is that one or more handlers for other sites are referencing the particular site. Is there a way I can easily see all subscribers, call handlers, directory handlers that link to a particular call handler or subscriber (via caller input or transfer settings)? I don't want to have to check every object individually.
--
kris seraphine
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