[cisco-voip] IPCC Express Co-Resident and DESKTOP_CONFIG directory

[Voll, Scott]

In IPCCx 3.x you have to add a login for each agent to the IPCC server.
( I really hated that, but it's fixed in ver. 4.0)

 

I don't' have a link off hand but you can setup a username / password on
the server, then create a BAT file to login.  Add the bat file to the
login and then it works.

 

Scott

 

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of David Pitkin
Sent: Monday, February 06, 2006 8:15 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IPCC Express Co-Resident and DESKTOP_CONFIG
directory

 

 

Hi,

 

I have an IPCC 3.5(2) server co-resident with my call manager. I would
like to use the Agent Desktop applications but after an install when I
start the Agent application I get an authentication error trying to
connect to \\CALLMANAGER\DESKTOP_CONFIG\
<file:///\\CALLMANAGER\DESKTOP_CONFIG\>  for an ini file.

 

The Call Manager is not a member of my Windows Domain so client computer
can not authenticate with it. I tried adding Anonymous login to the
share and security settings but I was still unable to open that
directory.

 

Are IPCC servers usually members of the windows domain like Unity?

 

David [ p. 603-669-8553 x6908 e. davidp at bostonpost.com ]

 

 

David Pitkin

e. davidp at bostonpost.com
p. 603-669-8553 x6908

m. 508-308-4084

f. 603-669-0085

 

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