[cisco-voip] Re: IPCC 3.5(2) with Nuance TTS - Historical Reporting Problem

[Jonathan Charles]

Well, restarting the engine (and rebooting the cluster) has had no effect.
In fact, now one of the CSQs shows no calls at all.

It is actually getting worse...

On 2/3/06, Jonathan Charles <jonvoip at gmail.com> wrote:
>
> Calls show up in the real-time report, but only half of them show up in
> the historical reporting. Cust does not have SP1 installed (when we tried to
> install SP1, the RASCAL server stopped working).
>
> Cust had a time/date problem (incorrect on the server), but has not
> restarted the engine since correcting, having user restart the engine to see
> if that corrects the problem.
>
> Any ideas if it doesn't?
>
>
>
> Jonathan
>
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