[cisco-voip] IP Phones unregisters at the same time CCM 4.1(3)sr1
Lelio Fulgenzi
lelio at uoguelph.ca
Wed Feb 8 16:42:05 EST 2006
Could this be the SATA bug in the new servers? Something like 100%CPU every five hours?
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Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection" LFJ
----- Original Message -----
From: Jose Robles
To: cisco-voip at puck.nether.net
Sent: Wednesday, February 08, 2006 4:37 PM
Subject: [cisco-voip] IP Phones unregisters at the same time CCM 4.1(3)sr1
I have an isue using CM 4.1.3(sr1). 19 Ip Phones 7960 unregisters many of them at the same time. Ussually at 4pm or 5pm or later when there is not much activity at the site. I've seen this problem in another forum people complaining with the same situation. This are the Reason code 8 events in the event viewer and in the CCM Trace folder log:
02/06/2006 17:42:28.587 CCM|DeviceUnregistered - Device unregistered. Device name.:SEP0013193E52AB Device IP address.:172.16.x.x Device type. [Optional]:7 Device description [Optional].:Description Phone Reason Code [Optional].:8 App ID:Cisco CallManager Cluster ID:1902-Cluster Node ID:172.17.x.x|<CLID::1902-Cluster><NID::172.17.x.x><CT::AlarmSEP0013193E52AB><DEV::SEP0013193E52AB>
The description for Event ID ( 3 ) in Source ( Cisco CallManager ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: DeviceUnregistered - Device unregistered.
Device name.: SEP0012D9B95154
Device IP address.: 172.17.x.x
Device type. [Optional]: 7
Device description [Optional].: Sistemas
Reason Code [Optional].: 8
App ID: Cisco CallManager
Cluster ID: 1902-Cluster
Node ID: 172.17.x.x
Explanation: A device that has previously registered with Cisco CallManager has unregistered. This event may be issued as part of normal unregistration event or due to some other reason such as loss of keepalives.
Recommended Action: No action is required if unregistration of this device was expected..
I think we are hitting a bug in 4.1.3 sr1. Any ideas?
Thanks again,
Jose A. Robles
Sr. Network Consultant
CCNP, CCDP
CQS Routing and Lan Switching Specialist
Netxar Technologies, Inc. - www.netxar.com
17 Ponce Street
San Juan, PR 00917
ph: +1 787 765 0058 x2015
fax: +1 787 756 5362
cel: +1 787 547-0149
email jose.robles at netxar.com
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