[cisco-voip] IP Phones unregisters at the same time CCM 4.1(3)sr1

Lelio Fulgenzi lelio at uoguelph.ca
Wed Feb 8 16:42:05 EST 2006


Could this be the SATA bug in the new servers? Something like 100%CPU every five hours?

--------------------------------------------------------------------------------
Lelio Fulgenzi, B.A.
Network Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ 
"I had a coffee and Coke at lunch today...and now, I've got more jitter than an
IP phone on a long haul 10base2 connection"                                           LFJ
  ----- Original Message ----- 
  From: Jose Robles 
  To: cisco-voip at puck.nether.net 
  Sent: Wednesday, February 08, 2006 4:37 PM
  Subject: [cisco-voip] IP Phones unregisters at the same time CCM 4.1(3)sr1


  I have an isue using CM 4.1.3(sr1). 19 Ip Phones 7960 unregisters many of them at the same time. Ussually at 4pm or 5pm or later when there is not much activity at the site. I've seen this problem in another forum people complaining with the same situation. This are the Reason code 8 events in the event viewer and in the CCM Trace folder log: 


  02/06/2006 17:42:28.587 CCM|DeviceUnregistered - Device unregistered. Device name.:SEP0013193E52AB Device IP address.:172.16.x.x Device type. [Optional]:7 Device description [Optional].:Description Phone Reason Code [Optional].:8 App ID:Cisco CallManager Cluster ID:1902-Cluster Node ID:172.17.x.x|<CLID::1902-Cluster><NID::172.17.x.x><CT::AlarmSEP0013193E52AB><DEV::SEP0013193E52AB> 


  The description for Event ID ( 3 ) in Source ( Cisco CallManager ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: DeviceUnregistered - Device unregistered. 
  Device name.: SEP0012D9B95154 
  Device IP address.: 172.17.x.x 
  Device type. [Optional]: 7 
  Device description [Optional].: Sistemas 
  Reason Code [Optional].: 8 
  App ID: Cisco CallManager 
  Cluster ID: 1902-Cluster 
  Node ID: 172.17.x.x 
  Explanation: A device that has previously registered with Cisco CallManager has unregistered. This event may be issued as part of normal unregistration event or due to some other reason such as loss of keepalives. 
  Recommended Action: No action is required if unregistration of this device was expected.. 


  I think we are hitting a bug in 4.1.3 sr1. Any ideas?



  Thanks again,







  Jose A. Robles
  Sr. Network Consultant
  CCNP, CCDP
  CQS Routing and Lan Switching Specialist
  Netxar Technologies, Inc. - www.netxar.com 
  17 Ponce Street 
  San Juan, PR 00917
  ph:  +1 787 765 0058  x2015
  fax: +1 787 756 5362 
  cel: +1 787 547-0149
  email jose.robles at netxar.com







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