[cisco-voip] Attendant Console install blues

[Tim Reimers]

Umm...Don't double click the icon for the plugin - All you have to do is
right click instead, on the icon for the plugin (little computer, box of
software) next to the description for that plugin, and you can choose
"Save Target As"
instead of "open"  -- that brings up the usual file save dialog, and you
can browse to where you want to save the file..
 
I do this from a workstation with a browser pointed to:
http://<yourccm>/ccmAdmin/install.asp 
 

________________________________

From: Tennisman [mailto:nkhwaja at gmail.com] 
Sent: Wednesday, February 08, 2006 11:17 AM
To: Tim Reimers
Subject: Re: [cisco-voip] Attendant Console install blues


Tim,
When you say that I saved mine to a network share..., how did you
exactly do that? Can you tell the directory/file name that can be copied
to a network share? When I try to install it gets installed on the
CallManager itself? 
Thanks - Tennisman.



On 1/23/06, Tim Reimers <tim.reimers at asheville.k12.nc.us > wrote: 

	 
	 
	 
	Installing the plugin is
	 
	http://your-callmanager/ccmAdmin/install.asp 
	That should list the Attendant Console plugin on your CCM for
local install.
	 
	I saved mine to a network share so I didn't have to log into the
CCM again and again from each workstation.
	 
	Be sure that the phone has a user set up in Global Directory
(CCM menu, User>>Add User)
	The user must be associated to the phone, and have CTI rights
(checkbox)
	 
	The user logs into Attendant Console with their own
username/password combo 
	the 'AC' user is what controls the lines from the CCM to inform
the user as to status of others lines etc...
	 
	
	It's reasonably straightforward-- making sure that the 'ac' user
is associated with all the phones you want to use Attendant Console with
is the key thing.
	I didn't 'get' the part about the 'ac' user at first-- tried to
make up my own name for that user, etc- -- HAVE to use it the way Cisco
says in the below doc.
	 
	This is the directions for configuring Attendant Console-
	
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administra
tion_guide_chapter09186a00801ecf89.html
	 
	 

________________________________

	From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Tennisman
	Sent: Sunday, January 22, 2006 10:21 AM
	To: cisco-voip at puck.nether.net
	Subject: [cisco-voip] Attendant Console install blues
	
	
	
	Does anyone know the exact steps(beyond saying that it's a
plugin) or a url to install CallManager 4.1's Attendant Console 1.3 on a
Windows XP machine? 
	-Tennisman 


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