[cisco-voip] Call Handler

[Voll, Scott]

Just put it in.  Subject "direct transfer from Unity Call Handler".

 

The FAC has to approve first.

 

Lelio, can you push it through?

 

Scott

 

________________________________

From: Ed Leatherman [mailto:ealeatherman at gmail.com] 
Sent: Wednesday, February 15, 2006 6:26 AM
To: Voll, Scott
Cc: Philip Walenta; cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] Call Handler

 

Scott,

We have to do the same thing on alot of our call handlers that transfer
off system. I don't know of any way around it.. would be interested also
if anyone knows a better way to do it. 

Might be a good thing to put a feature request for up on CIPTUG -
assuming there isnt already but I dont recall seeing one. We'd put some
votes on it for sure. 



On 2/14/06, Voll, Scott <Scott.Voll at wesd.org> wrote:

YES.

 

Due to the fact that I can't attempt transfer to subscriber as they are
on the other unity box I have to create a call handler for each person
that transfers to there extension and go back to the main Call handler
and then caller input 1 equals caller handlers person A, 2 person B,
etc.

 

It would be nice to have a drop down 1 transfer extension xxxx.

 

Scott

 

________________________________

From: Philip Walenta [mailto:pwalenta at wi.rr.com] 
Sent: Tuesday, February 14, 2006 7:45 AM
To: Voll, Scott; cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] Call Handler

 

If I understand this correctly -

 

Instead of the "attempt transfer for 'subscriber'" or call handler -

 

A real "attempt transfer to extension XXXXXX"?

	 

	
________________________________


	From: cisco-voip-bounces at puck.nether.net [mailto:
cisco-voip-bounces at puck.nether.net
<mailto:cisco-voip-bounces at puck.nether.net> ] On Behalf Of Voll, Scott
	Sent: Tuesday, February 14, 2006 9:36 AM
	To: cisco-voip at puck.nether.net
	Subject: [cisco-voip] Call Handler

	Am I the only one that thinks it would be nice to be able to do
a transfers directly from a Call Handler rather then having to setup
other call handlers just to do a transfer to a extension?

	 

	Any better solutions out there?

	 

	Scott

	 

	PS.  Just for background I have two Unity servers.  One on old
PBX and the other connected to CM.  I have users that are now on both IP
Phones and PBX phones.  I'm trying to setup the IP Phones to forward to
the PBX phone if no one answers the phone. 


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-- 
Ed Leatherman
IP Telephony Coordinator
West Virginia University
Telecommunications and Network Operations 

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