[cisco-voip] change management documentation

[Lelio Fulgenzi]

Regarding MLA, all I've seen is which pages have been accessed. Even with it on debug mode, nothing like what phone was deleted, or line was added, nothing! Very dissappointed in that. But I was more concerned with system changes. I can come up with a spreadsheet or something like that, but I was hoping for something pre-configured so that I don't miss an important field or something.
  ----- Original Message ----- 
  From: Ed Leatherman 
  To: Lelio Fulgenzi 
  Cc: cisco-voip at puck.nether.net 
  Sent: Sunday, February 19, 2006 8:56 AM
  Subject: Re: [cisco-voip] change management documentation


  Kinda old fashioned, but I have a notebook i write down significant changes, patches, and so forth in. I've been wanting to put together an internal Wiki for change logs, documentation, etc but I just havent had the time to learn how to do it =\. 

  Callmanager doesnt audit changes anywhere with MLA does it?


  On 2/18/06, Lelio Fulgenzi <lelio at uoguelph.ca > wrote:
    Just wondering what others are using out there to document changes to
    their system . For example, we have a route filter to restrict access to
    900 and 976 numbers, but as we add to that, I'd like to be able to
    document what the changes were, who suggested them, who authorized them
    and more importantly why the changes were made.



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  -- 
  Ed Leatherman
  IP Telephony Coordinator
  West Virginia University
  Telecommunications and Network Operations 
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