[cisco-voip] change management documentation

[Wes Sisk]

every update/change you make is documented in the iis logs under c: 
\winnt\system32\logfiles\w3svc1

it's not in the nicest format, but there's enough there for you two  
gents as sharp as you to figure out the rest.

this is among my favorite tools when someone calls TAC and says  
'nothing changed' :)

/Wes

On Feb 19, 2006, at 9:52 AM, Lelio Fulgenzi wrote:

Regarding MLA, all I've seen is which pages have been accessed. Even  
with it on debug mode, nothing like what phone was deleted, or line  
was added, nothing! Very dissappointed in that. But I was more  
concerned with system changes. I can come up with a spreadsheet or  
something like that, but I was hoping for something pre-configured so  
that I don't miss an important field or something.
----- Original Message -----
From: Ed Leatherman
To: Lelio Fulgenzi
Cc: cisco-voip at puck.nether.net
Sent: Sunday, February 19, 2006 8:56 AM
Subject: Re: [cisco-voip] change management documentation

Kinda old fashioned, but I have a notebook i write down significant  
changes, patches, and so forth in. I've been wanting to put    
together an internal Wiki for change logs, documentation, etc but I  
just havent had the time to learn how to do it =\.

Callmanager doesnt audit changes anywhere with MLA does it?

On 2/18/06, Lelio Fulgenzi <lelio at uoguelph.ca > wrote:
Just wondering what others are using out there to document changes to
their system . For example, we have a route filter to restrict access to
900 and 976 numbers, but as we add to that, I'd like to be able to
document what the changes were, who suggested them, who authorized them
and more importantly why the changes were made.



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-- 
Ed Leatherman
IP Telephony Coordinator
West Virginia University
Telecommunications and Network Operations
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