[cisco-voip] change management documentation

[Lelio Fulgenzi]

I think I've seen that before. I'd like to see something a litte more 'human readable' though, so it has the user and the action they took. Is that on the plans anytime soon? Something like transaction logging.
  ----- Original Message ----- 
  From: Wes Sisk 
  To: Lelio Fulgenzi 
  Cc: Ed Leatherman ; cisco-voip at puck.nether.net 
  Sent: Sunday, February 19, 2006 8:31 PM
  Subject: Re: [cisco-voip] change management documentation


  every update/change you make is documented in the iis logs under c:\winnt\system32\logfiles\w3svc1


  it's not in the nicest format, but there's enough there for you two gents as sharp as you to figure out the rest.


  this is among my favorite tools when someone calls TAC and says 'nothing changed' :)


  /Wes


  On Feb 19, 2006, at 9:52 AM, Lelio Fulgenzi wrote:


  Regarding MLA, all I've seen is which pages have been accessed. Even with it on debug mode, nothing like what phone was deleted, or line was added, nothing! Very dissappointed in that. But I was more concerned with system changes. I can come up with a spreadsheet or something like that, but I was hoping for something pre-configured so that I don't miss an important field or something.
    ----- Original Message ----- 
    From: Ed Leatherman 
    To: Lelio Fulgenzi 
    Cc: cisco-voip at puck.nether.net 
    Sent: Sunday, February 19, 2006 8:56 AM
    Subject: Re: [cisco-voip] change management documentation


    Kinda old fashioned, but I have a notebook i write down significant changes, patches, and so forth in. I've been wanting to put together an internal Wiki for change logs, documentation, etc but I just havent had the time to learn how to do it =\. 

    Callmanager doesnt audit changes anywhere with MLA does it?


    On 2/18/06, Lelio Fulgenzi <lelio at uoguelph.ca > wrote: 
      Just wondering what others are using out there to document changes to
      their system . For example, we have a route filter to restrict access to
      900 and 976 numbers, but as we add to that, I'd like to be able to
      document what the changes were, who suggested them, who authorized them
      and more importantly why the changes were made.



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    -- 
    Ed Leatherman
    IP Telephony Coordinator
    West Virginia University
    Telecommunications and Network Operations 
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