[cisco-voip] change management documentation

[Jim McBurnett]

Can't Sawmill do that for you?
 
Jim

________________________________

From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Lelio Fulgenzi
Sent: Sunday, February 19, 2006 9:26 PM
To: Wes Sisk
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] change management documentation


I think I've seen that before. I'd like to see something a litte more
'human readable' though, so it has the user and the action they took. Is
that on the plans anytime soon? Something like transaction logging.

	----- Original Message ----- 
	From: Wes Sisk <mailto:wsisk at cisco.com>  
	To: Lelio Fulgenzi <mailto:lelio at uoguelph.ca>  
	Cc: Ed Leatherman <mailto:ealeatherman at gmail.com>  ;
cisco-voip at puck.nether.net 
	Sent: Sunday, February 19, 2006 8:31 PM
	Subject: Re: [cisco-voip] change management documentation

	every update/change you make is documented in the iis logs under
c:\winnt\system32\logfiles\w3svc1 

	it's not in the nicest format, but there's enough there for you
two gents as sharp as you to figure out the rest.

	this is among my favorite tools when someone calls TAC and says
'nothing changed' :)

	/Wes

	On Feb 19, 2006, at 9:52 AM, Lelio Fulgenzi wrote:

	Regarding MLA, all I've seen is which pages have been accessed.
Even with it on debug mode, nothing like what phone was deleted, or line
was added, nothing! Very dissappointed in that. But I was more concerned
with system changes. I can come up with a spreadsheet or something like
that, but I was hoping for something pre-configured so that I don't miss
an important field or something.

		----- Original Message ----- 
		From: Ed Leatherman <mailto:ealeatherman at gmail.com>  
		To: Lelio Fulgenzi <mailto:lelio at uoguelph.ca>  
		Cc: cisco-voip at puck.nether.net 
		Sent: Sunday, February 19, 2006 8:56 AM
		Subject: Re: [cisco-voip] change management
documentation

		Kinda old fashioned, but I have a notebook i write down
significant changes, patches, and so forth in. I've been wanting to put
together an internal Wiki for change logs, documentation, etc but I just
havent had the time to learn how to do it =\. 
		
		Callmanager doesnt audit changes anywhere with MLA does
it?
		
		
		On 2/18/06, Lelio Fulgenzi <lelio at uoguelph.ca > wrote: 

			Just wondering what others are using out there
to document changes to
			their system . For example, we have a route
filter to restrict access to
			900 and 976 numbers, but as we add to that, I'd
like to be able to
			document what the changes were, who suggested
them, who authorized them
			and more importantly why the changes were made.
			
			
			
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		-- 
		Ed Leatherman
		IP Telephony Coordinator
		West Virginia University
		Telecommunications and Network Operations 

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