[cisco-voip] Load Balancing 4 IVRs
Andrew Dignan
cisco at dignans.com
Sun Feb 26 16:36:49 EST 2006
I use the formula outlined in the link here:
http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_tech_note09186a00803678b0.shtml
I have used it to distribute calls for up to six different IVR.
andy dignan
berbee
> I don't remember the exact formulas I used, but I know if you poke around
> in
> the formula editor, you can find several values that indicate number of
> ports in use, calls to each destination etc. These values will allow you
> to
> customize almost to a single call how well you want to balance.
>
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Sherif Fahmy
> Sent: Sunday, February 26, 2006 5:45 AM
> To: cisco-voip at puck.nether.net
> Subject: [cisco-voip] Load Balancing 4 IVRs
>
> Question,
> has anyout there did a load balance for four IVRs on the ICM in the ICM
> Script
>
> i was wondering if any did.. do you guys have the formulas you used in the
> Translataion Route or can refer to me to a document where it helps me in
> that..
>
> i have been searching on cisco, but with no use...
>
>
> Thanks,
> Regards,
> Sherif Fahmy
> IST NETWORKS
> KSA - Riyadh Branch
> Phone +966 500 620 546
> Email sfahmy at istnetworks.com
>
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