[cisco-voip] CRS 3.5.1
Voll, Scott
Scott.Voll at wesd.org
Mon Feb 27 11:09:29 EST 2006
For the most redundancy you will want separate CRA (CRS, IPCCx, whatever
they are calling it these days) servers and upgrade to 4.x. 4.x has the
clustering ability and off box from the CMs is the only way to get true
redundancy from the CM cluster.
Just my 2 cents.
Scott
-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Kevin Thorngren
Sent: Monday, February 27, 2006 4:55 AM
To: Robin H
Cc: cisco-voip at puck.nether.net
Subject: Re: [cisco-voip] CRS 3.5.1
What you are configuring is redundancy only in the event of CTI Manager
service failure. There are some things you will need to configure in
CallManager to complete this portion of the configuration. I would
suggest reading the high availability section of the IPCC Express SRND,
found here: http://www.cisco.com/go/srnd
The SRND also describes how redundancy works and the limitations There
is a section that describes what you need to do for CRS server
redundancy as it is not automatic in 3.5. Basically you will create a
mirror image of the CRS server to use in an offline server in case of
failure. The expectation for this option is that the CRS server is
running on a standalone server.
There are also some limitations if the Publisher goes down DC Directory
is being used. This URL provides steps to configure redundant LDAP
URL.
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/
products_tech_note09186a00804b4982.shtml
Kevin
On Feb 27, 2006, at 1:52 AM, Robin H wrote:
> I have ICD application based on CRA 3.5.1 and installed it in
> Pubslisher server. I read a documentation that we need to put both
> publisher and subscriber IP to provide redundancy. With this info, i
> have put both publisher and subscriber ip in the JTAPI and RMJTAPI
> setup page. But I only installed and setup the application on
> Publisher server (coresident) and nothing at Subscriber server. When
> the Publisher server down, the ICD application was also failed. Anyway
> to prevent this? Should I install and setup CRA application on
> Subscriber server as well? Please send me reference page if any.Thanks
>
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