[cisco-voip] Load 7.2(2.0) file not found error in event log

Wes Sisk wsisk at cisco.com
Wed Jan 11 08:46:28 EST 2006


during one phone bootup the 7.2(2) load was not available from the  
TFTP server. tftp server may have been rebuilding or shutdown at the  
time.  Unfortunately those logs are not cleaned up consistently on  
the phone.  there is a way to clear the log so you can be certain you  
are only seeing new messages:

Under settings->(5)Status->(2)Network Statistics, the 3rd line shows the
last phone reset reason.

It appears most of our phone loads have a debug display:
1. while onhook enter **##**3 on the keypad
2. look under settings->(5)Status

These new items may appear in the status menu:
(5) Stack Statistics
(6) Debug Display
(7) Hardware Information

access the debug display screen and there should be a softkey to  
erase all current messages.

/Wes

On Jan 10, 2006, at 1:14 PM, Erick Bergquist wrote:

Anyone ever see these in event logs on a phone that is
up and running just fine and has no problems, other
then this in event logs? I thought this was a bug in a
older 6.x phoneload but this is 7.2(2). I have also
seen this on a system where they use 7.0(2).

EventID: 0xE0000003 (3) - Error: StationEventAlert -
Station alert.
   TCP ProcessID: 2.100.132.90858816
   Device Text: 6: Name=SEP0014F2E98072
Load=7.2(2.0)File Not Found

Thanks


		
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