[cisco-voip] Load 7.2(2.0) file not found error in event log

Erick Bergquist erickbe at yahoo.com
Wed Jan 11 11:57:29 EST 2006


Thanks, but wouldn't a reboot of phone or unplugging
of phone and plugging it back in so it lost power
clear the debugs or are they stored in NVRAM?

--- Wes Sisk <wsisk at cisco.com> wrote:

> during one phone bootup the 7.2(2) load was not
> available from the  
> TFTP server. tftp server may have been rebuilding or
> shutdown at the  
> time.  Unfortunately those logs are not cleaned up
> consistently on  
> the phone.  there is a way to clear the log so you
> can be certain you  
> are only seeing new messages:
> 
> Under settings->(5)Status->(2)Network Statistics,
> the 3rd line shows the
> last phone reset reason.
> 
> It appears most of our phone loads have a debug
> display:
> 1. while onhook enter **##**3 on the keypad
> 2. look under settings->(5)Status
> 
> These new items may appear in the status menu:
> (5) Stack Statistics
> (6) Debug Display
> (7) Hardware Information
> 
> access the debug display screen and there should be
> a softkey to  
> erase all current messages.
> 
> /Wes
> 
> On Jan 10, 2006, at 1:14 PM, Erick Bergquist wrote:
> 
> Anyone ever see these in event logs on a phone that
> is
> up and running just fine and has no problems, other
> then this in event logs? I thought this was a bug in
> a
> older 6.x phoneload but this is 7.2(2). I have also
> seen this on a system where they use 7.0(2).
> 
> EventID: 0xE0000003 (3) - Error: StationEventAlert -
> Station alert.
>    TCP ProcessID: 2.100.132.90858816
>    Device Text: 6: Name=SEP0014F2E98072
> Load=7.2(2.0)File Not Found
> 
> Thanks
> 
> 
> 		
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