[cisco-voip] directory transfer problem

[Brian Henry]

Look for your outdial restrictions associated with the call handlers.  Once you find that go to that restriction table and see what they have setup there to allow for outdialing.
 
If that looks good, then you might have a CSS issue on the voice mail ports.
 
Brian

________________________________

From: cisco-voip-bounces at puck.nether.net on behalf of Campbell, Jeremy
Sent: Wed 1/11/2006 4:30 PM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] directory transfer problem



Hi everyone,

 

The folks that installed my CCM + Unity system left virtually no documentation behind.  They I've done well figuring it out so far, but now I'm stumped and don't know what to look for.

 

>From Caller System Transfer reached via our various Unity auto-attendant call handlers, for a range of DNs we get a message stating "You cannot be transferred to this number."  This happens for DNs that begin with 3.  DNs that begin with 2 have no problems.  Where should I look to modify this restriction?  I assume it's in Unity, but I don't know where.

 

Thanks,

Jeremy

 

________________________________________ 
Jeremy P. Campbell 
Information Systems Director 
Town of Davidson, NC 
704-940-9632 - voice direct 
704-892-7591 - voice main 
704-892-3971 - fax 

jcampbell at ci.davidson.nc.us

 

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