[cisco-voip] directory transfer problem

[Campbell, Jeremy]

Hi everyone,

 

The folks that installed my CCM + Unity system left virtually no
documentation behind.  They I've done well figuring it out so far, but
now I'm stumped and don't know what to look for.

 

>From Caller System Transfer reached via our various Unity auto-attendant
call handlers, for a range of DNs we get a message stating "You cannot
be transferred to this number."  This happens for DNs that begin with 3.
DNs that begin with 2 have no problems.  Where should I look to modify
this restriction?  I assume it's in Unity, but I don't know where.

 

Thanks,

Jeremy

 

________________________________________ 
Jeremy P. Campbell 
Information Systems Director 
Town of Davidson, NC 
704-940-9632 - voice direct 
704-892-7591 - voice main 
704-892-3971 - fax 

jcampbell at ci.davidson.nc.us

 

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