[cisco-voip] Load 7.2(2.0) file not found error in event log

[Erick Bergquist]

Thanks, tried this to and didn't clear the errors in
event log.

The phone is up and running fine, no visible or
apparrent issues on phone other then this annoying
entry in event log every few seconds. The phone has
been rebooted several times, cat5 unplugged (no power
for a minute) then cat5 plugged back in and comes back
and works normal, but errors in event about file not
found. Only 1 phone doing this error in event logs and
all other phones using the same load fine also. 

It's just the errors are annoying and put noise in
logs.

--- "Leetun, Rob" <rleetun at co.boulder.co.us> wrote:

> Erick,
> 
> Here is what TAC told us: 
> 
> 1. TFTP Caching
> TFTP Caching is enabled on your server. This may
> cause a problem where 
> the TFTP cache does not have the requested file in
> cache when a phone 
> makes the request. When the phone reboots and makes
> the second request 
> the phone would be in the cache. To get around this
> we can try disabling 
> the TFTP caching.
> 
> 
> -----Original Message-----
> From: cisco-voip-bounces at puck.nether.net
> [mailto:cisco-voip-bounces at puck.nether.net] On
> Behalf Of Erick Bergquist
> Sent: Wednesday, January 11, 2006 9:57 AM
> To: Wes Sisk
> Cc: ciscovoip
> Subject: Re: [cisco-voip] Load 7.2(2.0) file not
> found error in event log
> 
> Thanks, but wouldn't a reboot of phone or unplugging
> of phone and plugging it back in so it lost power
> clear the debugs or are they stored in NVRAM?
> 
> --- Wes Sisk <wsisk at cisco.com> wrote:
> 
> > during one phone bootup the 7.2(2) load was not
> available from the 
> > TFTP server. tftp server may have been rebuilding
> or shutdown at the 
> > time.  Unfortunately those logs are not cleaned up
> consistently on the 
> > phone.  there is a way to clear the log so you can
> be certain you are 
> > only seeing new messages:
> > 
> > Under settings->(5)Status->(2)Network Statistics,
> the 3rd line shows 
> > the last phone reset reason.
> > 
> > It appears most of our phone loads have a debug
> > display:
> > 1. while onhook enter **##**3 on the keypad 2.
> look under 
> > settings->(5)Status
> > 
> > These new items may appear in the status menu:
> > (5) Stack Statistics
> > (6) Debug Display
> > (7) Hardware Information
> > 
> > access the debug display screen and there should
> be a softkey to erase 
> > all current messages.
> > 
> > /Wes
> > 
> > On Jan 10, 2006, at 1:14 PM, Erick Bergquist
> wrote:
> > 
> > Anyone ever see these in event logs on a phone
> that is up and running 
> > just fine and has no problems, other then this in
> event logs? I 
> > thought this was a bug in a older 6.x phoneload
> but this is 7.2(2). I 
> > have also seen this on a system where they use
> 7.0(2).
> > 
> > EventID: 0xE0000003 (3) - Error: StationEventAlert
> - Station alert.
> >    TCP ProcessID: 2.100.132.90858816
> >    Device Text: 6: Name=SEP0014F2E98072
> Load=7.2(2.0)File Not Found
> > 
> > Thanks
> > 
> > 
> > 		
> > __________________________________________
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> > 
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> >
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> > 
> > 
> 
> 
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