[cisco-voip] IPCC Express Standard

[Kevin Thorngren]

Have you created a Cisco Media Group and assigned it to the application?

Kevin
On Jan 17, 2006, at 10:33 AM, Nick Kassel wrote:

> I am trying to set up IPCC Express standard edition in our lab, I am  
> using the basic IPCC express script icd.aef which ships with it, the  
> trouble is I cannot get it to run, I have selected this within the  
> Cisco Script Application page but do I also need to add in the CSQ  
> value to get it to forward to the agents, when ever I dial the trigger  
> it will get answered by the default script instead. If so what do I  
> enter in this field as it requires it as a string value. Or do I have  
> to run the icd.aef script through the CRS editor and add in the CSQ  
> value there.
>  
> Please can anyone help with this issue.  
>
>
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