[cisco-voip] IPCC Express - Record a Play Prompt

Mendoza, Anthony R Anthony.Mendoza at ca.com
Thu Jan 19 10:27:17 EST 2006


If you are using Unity you can record via handset, otherwise, you can
record with a mic hooked up to a PC.  You need to make sure to save the
file as 8khz, 8-bit, Mono, CCITT U-law.  I've used the Window Sound
Recorder to do this in the past.  

Then you can upload it via Tools->Prompt Management.  
You should then be able to select the prompt within the Application
configuration for the default ICD script.

-Anthony
--
Disclaimer: All these opinions are just my own and have nothing to do
with my employer. If you have a problem with any of my personal opinions
then it is not reflective of the company I work for. I'm a rebel and it
is just me.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick Kassel
Sent: Thursday, January 19, 2006 7:21 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IPCC Express - Record a Play Prompt

I am new to IPCC Express and I now have it set up in our lab, using the
basic icd.aef script, what I would like to do though is record my own
play prompt and amend the script to play this. I cannot see how to
record my own prompt though, how is this done do I record it through a
handset or do I need a microphone or similar.



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