[cisco-voip] IPCC Express - Record a Play Prompt

[Mendoza, Anthony R]

My instructions were for CRS 3.5.  I haven't used 4.x yet.  Prompt Manager sounds nice.
--------------------------
Anthony Mendoza 

-----Original Message-----
From: Voll, Scott
To: Mendoza, Anthony R; Nick Kassel
CC: cisco-voip at puck.nether.net
Sent: Thu Jan 19 11:07:44 2006
Subject: RE: [cisco-voip] IPCC Express  - Record a Play Prompt

Nick--

What version of IPCCx are you running?  In 3.x it was kind of a pain to
do the prompts.  You had to go into the en_US directory and place it
there and then go and edit your script with he prompt name.  in 4.x you
can use the prompt manager to upload them.

But as Anthony stated you can leave yourself a voicemail via unity and
then use that wav file as your prompt.  

Hope that helps.

Scott

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Mendoza,
Anthony R
Sent: Thursday, January 19, 2006 7:27 AM
To: Nick Kassel
Cc: cisco-voip at puck.nether.net
Subject: RE: [cisco-voip] IPCC Express - Record a Play Prompt

If you are using Unity you can record via handset, otherwise, you can
record with a mic hooked up to a PC.  You need to make sure to save the
file as 8khz, 8-bit, Mono, CCITT U-law.  I've used the Window Sound
Recorder to do this in the past.  

Then you can upload it via Tools->Prompt Management.  
You should then be able to select the prompt within the Application
configuration for the default ICD script.

-Anthony
--
Disclaimer: All these opinions are just my own and have nothing to do
with my employer. If you have a problem with any of my personal opinions
then it is not reflective of the company I work for. I'm a rebel and it
is just me.

-----Original Message-----
From: cisco-voip-bounces at puck.nether.net
[mailto:cisco-voip-bounces at puck.nether.net] On Behalf Of Nick Kassel
Sent: Thursday, January 19, 2006 7:21 AM
To: cisco-voip at puck.nether.net
Subject: [cisco-voip] IPCC Express - Record a Play Prompt

I am new to IPCC Express and I now have it set up in our lab, using the
basic icd.aef script, what I would like to do though is record my own
play prompt and amend the script to play this. I cannot see how to
record my own prompt though, how is this done do I record it through a
handset or do I need a microphone or similar.

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