[cisco-voip] CallManager Reporting Solution
Cisco Subscriber
subs-cisco at cbvcollections.com
Fri Jan 20 14:12:52 EST 2006
I'm looking for a good CallManager reporting solution for our
implementation. CAR is pretty basic and really doesn't meet enterprise
requirements for reporting.
We currently have multiple clusters (2 CDR databases), one which
services 2 sites and the other which services 3. I'd like to find a
reporting solution that will:
- provide a web based interface for on-demand report generation
- provide daily/weekly/monthly call reports for:
- on a per-site basis as well as national
- various departments within a site
- provide multi-level access for managers to:
- generate reports on their departments ONLY
- search call records within their departments ONLY
Any suggestions?
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