[cisco-voip] CallManager Reporting Solution

[Wes Sisk]

there are discussions in the archives of this list for details but the 2 
i've seen used most are
mind cti
isi infotel

Cisco Subscriber wrote:
> I'm looking for a good CallManager reporting solution for our
> implementation.  CAR is pretty basic and really doesn't meet enterprise
> requirements for reporting.
>
> We currently have multiple clusters (2 CDR databases), one which
> services 2 sites and the other which services 3.  I'd like to find a
> reporting solution that will:
>
>  - provide a web based interface for on-demand report generation
>    
>  - provide daily/weekly/monthly call reports for:
>    - on a per-site basis as well as national
>    - various departments within a site
>
>  - provide multi-level access for managers to:
>    - generate reports on their departments ONLY
>    - search call records within their departments ONLY
>
> Any suggestions?
>
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