[cisco-voip] 7920 shared Line

[Bill Riley III]

I have a two 7920 wireless phones for technical support personnel so
they may walk around the building and still be reached by an internal
extension. We have this DN shared with their desk phone, a 7940, so they
may always be reached at the same extension. I need to be able to
receive a call on my desk 7940 and then be able to move it to the 7920
phone so I can walk around to the server room and other parts of the
building. The customer is saying that when they are on the 7920 phone
they see a barge soft key but it does not do anything. Is it possible to
take the call from the desk phone and "move" it on to the wireless phone
and vice versa? I would rather not setup a park slot but will if that is
the only solution. Any advice would be appreciated. 

 

Thanks,

Bill Riley

Network Engineer

briley at jackhenry.com

 

 

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